Cheap Car Rentals in McDonough, New Orleans

Canceled my reservation hours before pickup

They gave me a terrible car because I was going one way. Broken windshield. Bad brakes. Blown speakers. Engine with a bad knock.

mess of an outfit. never again.

Joseph was great at checkout. Deja was superior at check in. Even more so when she called me later to remind me of all the things I forgot, namely my entire golf bag! Baronne NO is FIRE! Please stay away from other rental trappings! These folks take care of you!

MSY airport rental pickup and drop off is terrible Still use old rental area fro old airport give yourself at least 30 min in transport time

When I arrived at the budget location to pick up my car, I was told that they were on a waitlist, even though I had made a reservation well in advance, and that it would be at least two hours if I was even able to get my car. It ended up being two hours after my scheduled pickup when I was called and offered a truck, which I did not reserve, but had to take because I was now very late for beginning my trip. Terrible service and an unconscionable way to operate a business.

I had a reservation for 9am and was told it would be 30-1 hour wait due to no cars but I waited almost 2 hours. I was supposed to take my sisters to the airport on my way to Jackson, MS but instead we had to foot a $50 bill so they could get there in time. The staff at the Budget had their hands tied but were NOT helpful and wouldn’t offer any discounts or acknowledgment of how much inconvenience this caused at many layers!!! DO BETTER BUDGET!

When I arrived at the pickup counter at the off-airport site, and declined the Budget insurance, the staff told me I had to show my proof of insurance (i.e., my insurance card or a copy of my personal car insurance policy). I don't travel with those documents. I have rented a car hundreds of times in my life, I ALWAYS decline rental agency insurance because my policy covers rental cars, and I have NEVER been asked to show proof of insurance. I was not advised beforehand of this requirement. The agent at the rental counter was EXTREMELY unhelpful in having me problem solve this issue.

On the whole, our experience was positive. I was disappointed however that we were told the vehicle we'd be renting had 7/8 of a full tank and that we should be returning the vehicle with the same amount of fuel. Filling a tank to 7/8 can of course be problematic and not as straight forward as filling a full tank. When we took off with the vehicle we noticed that it wasn't 7/8 full but rather 1/8 full and the gas light came on about 30 min after having left the rental location. We captured this information and tried to contact the rental location to explain the situation, but nobody was available to take our call. Needless to say we returned the vehicle with 7/8 of a full tank and asked the second location if we could be reimbursed the cost of the difference between 1/8 and 7/8 of a full tank. We were told that unfortunately there was nothing they could do but to contact customer service. When I contacted customer service and explained the situation I was reimbursed $50.00 for our troubles. So all-in-all a good experience, but could have been better. Would know better for next time and would still rent with AVIS.

They didn't have cars available. Canceled the reservation.

Had a reservation but no cars available. Waited about an hour and had to settle for a gas guzzling pickup which added about $20 to the fill up cost.