Cheap Car Rentals in New Orleans

friendly and very kind staffs. Nice car!

Joseph was great at checkout. Deja was superior at check in. Even more so when she called me later to remind me of all the things I forgot, namely my entire golf bag! Baronne NO is FIRE! Please stay away from other rental trappings! These folks take care of you!

MSY airport rental pickup and drop off is terrible Still use old rental area fro old airport give yourself at least 30 min in transport time

They only had electric cars to rent. Teslas may be good for city rentals, but we were driving to another state and charging an e vehicle takes way too long. We almost missed our flight as we were told it takes 20 minutes to charge, but was more like 45 and we had to charge it three times. Horrible experience

Nice and helpful staff - facility was understaffed. Staff handled difficult customers very professionally

No car held. Attitude problem. Stay away.

The inside of the car smelled like a marijuana dispensary when i picked it up. It lasted for most of the time we had it.

When I arrived at the budget location to pick up my car, I was told that they were on a waitlist, even though I had made a reservation well in advance, and that it would be at least two hours if I was even able to get my car. It ended up being two hours after my scheduled pickup when I was called and offered a truck, which I did not reserve, but had to take because I was now very late for beginning my trip. Terrible service and an unconscionable way to operate a business.

I had a reservation for 9am and was told it would be 30-1 hour wait due to no cars but I waited almost 2 hours. I was supposed to take my sisters to the airport on my way to Jackson, MS but instead we had to foot a $50 bill so they could get there in time. The staff at the Budget had their hands tied but were NOT helpful and wouldn’t offer any discounts or acknowledgment of how much inconvenience this caused at many layers!!! DO BETTER BUDGET!

On the whole, our experience was positive. I was disappointed however that we were told the vehicle we'd be renting had 7/8 of a full tank and that we should be returning the vehicle with the same amount of fuel. Filling a tank to 7/8 can of course be problematic and not as straight forward as filling a full tank. When we took off with the vehicle we noticed that it wasn't 7/8 full but rather 1/8 full and the gas light came on about 30 min after having left the rental location. We captured this information and tried to contact the rental location to explain the situation, but nobody was available to take our call. Needless to say we returned the vehicle with 7/8 of a full tank and asked the second location if we could be reimbursed the cost of the difference between 1/8 and 7/8 of a full tank. We were told that unfortunately there was nothing they could do but to contact customer service. When I contacted customer service and explained the situation I was reimbursed $50.00 for our troubles. So all-in-all a good experience, but could have been better. Would know better for next time and would still rent with AVIS.

They didn't have cars available. Canceled the reservation.

Had a reservation but no cars available. Waited about an hour and had to settle for a gas guzzling pickup which added about $20 to the fill up cost.

They have a hold of $400 over the rental cost for another 7-10 business days after I returned my vehicle. This was no where mentioned during booking the vehicle. I have to follow up with them to ensure I get the money back. Too much hassle as a customer

Nice staff. Car was slightly old but great for price!

Very complicated pick up. Doesn’t accept insurance with credit. Obligated to pay for extra insurance. It took 1 hour to pick up the car. Drop off was efficient.

Better communicate that this is truly and off site rental agency. Two shuttles?

Horrible! Economy Rent A Car left me stranded at the airport. Never showed up to pick me up. I called and followed their instructions to the letter. Phone never picked up. I left a message informing I had arrived & was waiting… for over 2 hours. Ended up renting directly with Budget Car Rental. Never Kayak again!!

Arrived at location. Was abandoned. Call. Told my car was in a accident and they were cancelling my reservation which was made months in advance. DO NOT RENT FROM HERE

These folks were the most helpful customer focused people I’ve come across in years. Smaller company with huge heart and great service.

Was unable to pick up car due to late flight arrival althoughI was told in advance that it would not be a problem. I had to make other transportation plans, including a $70 Uber ride. Was still charged for car and I never had the chance to pick it up.