Cheap Car Rentals in Governors Island, New York

Gas tank wasn't full when I picked up the car

The company accepted a reservation at 7 pm but they close at 7pm (hours posted on the door). messed up my trip.

So easy and smooth! Made traveling a breeze

Had to wait in line for two hours to get the car due to Hertz management and operational failures. Cars were not cleaned as they were delivered to the location by Hertz late (typically Hertz drops off the night before, but in this case they were dropped off the same morning). Further, only two employees were working when typical staff is 3-4 people (the manager stated that they knew they had over 40 reservations to fill that morning). Apparently Hertz management fired two people at the location earlier in the week without having substitute staff ready. Despite having booked two weeks in advance (and having pre-paid) my ordered car type was not available. The manager at the location refused any sort of compensation for Hertz's multiple failures on management and operational levels. Syrupy sweet words do not cover mismanagement and the cost in time that I incurred. Enterprise has been a better outfit on every occasion. It is no accident that the stock is near all-time lows, they have serious problems at Hertz.

Had a great experience. No wait to pick up or drop off. Employees who helped me were surprisingly nice. Also no one tried to push insurance or upgrades on me. I ended up with a Prius that was very new, very clean.

I left one of my personal belongings in the rental car after drop-off. When I realized it, I called the Hertz in Brooklyn and they were very helpful and communicative. When I arrived, they pulled the car around and helped me find the item I left behind, I really appreciate the help.

Decent car. No problems. :-)

Did not honor reservation, car was not available. Staff was unhelpful and disrespectful.

Keep up the good work.

Car was new and super clean when I received. Both pick and drop profess was smooth. Staff at desk was plate and helpful.