Which car rental providers are at Norfolk Airport?

There are 9 car rental providers located at Norfolk Airport. The following companies can be found near the Norfolk Airport car rental counter: National (9.9) Enterprise (8.4) Alamo (7.9) Dollar (7.0) Hertz (6.9) Thrifty (6.9) Avis (6.7) Budget (6.6) Payless (5.6)

Which car rental company is considered to be the best at Norfolk Airport?

Taking our users’ ratings and reviews into consideration, National (9.9 rating), Alamo (7.9 rating) and Enterprise (7.4 rating) seem to be the best rental car companies at Norfolk Airport.

How far in advance should I rent a car at Norfolk Airport for the best price?

Booking in advance not only ensures a better chance of getting your vehicle of choice, it can save you up to 9% on your car rental. For a below average price at Norfolk Airport, Cheapflights recommends booking your car rental at least 6 days in advance.

Can I rent a car for a month at Norfolk Airport?

Yes, you can rent a car for a month at Norfolk Airport check Cheapflights for the latest prices and car type availability.

Cheap Car Rentals at Norfolk Airport

Norfolk, VA, United States - Norfolk (ORF)

1 Apr — 8 Apr

Same drop-off

Sat 1/4

Noon

Sat 8/4

Noon

Driver's age:

26-65Other

Compare available car types for rental in Norfolk Airport

Top rental agencies in Norfolk Airport

All major car rental suppliers in Norfolk Airport

Alamo

7.9

Good

100 reviews•1 location

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Overview

Recent reviews

4.0

Mediocre|Jan 2023

I had to cancel. I needed to rent a car so I could get my daughter to a safe place. It would have been the most economical way. But unfortunately you cannot rent a car without showing your credit card in person. Who knew. I can buy plane, train and bus tickets but I cannot rent a car. So I had to cancel.

10.0

Wonderful|Aug 2022

Quick pick off and drop off

1.9

Poor|Aug 2021

Though I reserved a car and had all ID and Credit cards needed, they would not rent to me. Apparently recently moving affects my ability to rent a car. Agent told me I could Uber to an off site rental location, but not other resolutions were offered.

7.9

Good|Jul 2021

Agent for car pick up was quick, friendly, efficient. Same for drop off agent. Car had issues - low tire pressure light would not go off despite trying to fill the tire. Lights would not work on "Auto" so had to put them on manual. Got "Change Oil Soon" light during rental. One suggestion is to include a link to the vehicle's owners manual in the rental agreement, or e-mail the link to the customer. I had to search and search online for info that would have been in the owners manual.

2.0

Poor|Jun 2021

The cat. The on-site staff st ORF.

They gave us a car with a tire that had a slow leak. Now they are trying to charge for a roadside service that was canceled. They’re telephone customer service is awful.

6.0

Okay|Apr 2021

Windshield wipers needed changing. The car was shaking twice while driving.

1 out of 34

Dollar

7.0

Good

84 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|Mar 2023

Easy check in and out. Friendly and courteous service

4.0

Mediocre|Mar 2023

The car was filthy and had roaches. It took a long time to get support on the phone. The drop off was easy and the drop off staff was polite and genuine about the car’s condition when I returned it to them.

8.0

Very good|Oct 2022

At no point was I informed of an additional $244 required for an authorization hold. I paid for the vehicle upfront, through Kayak. My receipt from Kayak only stated an additional $44 was needed at pickup for taxes and fees. If you do not have the additional unknown funding for authorization, and use a bank card, they up it to $500 for the authorization hold. Without the additional unknown funds, you are unable to rent the vehicle. While dropping off the vehicle another customer was in tears over not having additional room on a credit card for the authorization.

10.0

Wonderful|Sep 2022

Great car, clean, new and great pricing ( convenient in-airport pick up and drop off).

6.0

Okay|Jul 2022

The first day of my price check, it was $60/day. The next day, when I was ready to buy, it was $125 and up???????

2.0

Poor|Jul 2022

DO NOT RENT FROM THIS LOCATION. There is no toll package and you will be charged $15.00 for every toll you go through. There are many tolls around Rochester and there are no cash payment options. So, if you drive anywhere, you'll be looking at at least $30 dollars in administrative fees. I will NEVER rent through Dollar again, especially from this location. 0 stars, avoid at all costs.

1 out of 28

Hertz

6.9

Okay

64 reviews•1 location

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Overview

Recent reviews

8.0

Very good|Jan 2022

Ordered a large SUV but actually got a large station wagon with limited back seating for 3 people.

10.0

Wonderful|Apr 2021

Nice car clean and friendly employee

10.0

Wonderful|Jun 2022

Only improvement could have been with their pricing. I ended up getting there 30min earlier than expected. Instead of saying no problem, I was told I need to drop the car off 30min earlier on return. They have every right to expect compensation for their product/services and if 30min is no big deal then the guy says well he's just 30min earlier than that (and this logic never ends) and Hertz could be out a significant amount of money. But it also took me more than 30min to go through the rental process, get the car, and leave the airport. It just seemed like the company wanted every $0.10 they could get. Maybe a little flexibility would have been better. Still no complaint.

2.0

Poor|Jun 2022

Hertz has the absolute worst customer service I have ever experienced. The 800 number was not located in the US. There was never a supervisor available the 4 times I called. I used their email and it says they will reply within 2 weeks. It took them 3 weeks to reply by email.. I finally got ahold of them on twitter only to be ghosted. When I arrived to pick up the car, the exact issue I was trying to contact them about happened. Luckily the counter folks were nice, but it still resulted in us waiting 2 hours for our car to be ready…. Never again will I rent a Hertz brand car

10.0

Wonderful|Jun 2022

Went above and beyond expectations. It was our first time to rent a vehicle for over the road travel due to an emergency. The staff at Hertz in Norfolk -Jacobay- and the staff member in Memphis who signed the car in welcomed us back home It was a nice touch after two rough days. Stay the course:

2.0

Poor|May 2022

Was told by Hertz that the insurance I purchased on kayak wasn't valid and that I needed to purchase insurance directly from them. They didn't have any cars in stock and I had to wait an hour for a car to be returned. When I got into the car it was disgusting. There was some sort of oil/fluid on the center console and arm rest, the car hadn't been cleaned.

1 out of 22

Thrifty

6.9

Okay

36 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|May 2021

Great choice for the trip!

4.4

Mediocre|Oct 2020

The staff was ok at pick up & drop off.

1) Customer service availability should be a lot better than what it is. I needed instruction from customer service at 5:30am eastern time involving misgiven info from a reservations specialist regarding my drop off location open time so i dropped the car off at another location that just opened for the day since i couldn't wait for my location to open. Because i kept getting a recording saying customer service closed it costed me an extra $100.00 for drop the car off at another Thrifty location rather than leave it abandoned & be liable for it.

6.8

Okay|Aug 2020

Car was very nice , comfortable, easy checkout considering this covid situation. Clerk at Hertz was awesome.

The van had tire pressure light on

2.0

Poor|Aug 2020

When we arrived there were NO cars available and we were told it would be a 4 hour wait!!! To this day I STILL have not received my refund!!!! I was supposed to pickup the car on Aug 15th, today is Aug 25th and STILL no credit on my credit card!!!!

2.0

Poor|Aug 2020

I arrived at 9am to find out that I couldn't rent car til 3pm...then I was told I had to have a $200 deposit aside from the price of the car and I didn't have enough to cover it.... Thrifty/Hertz wouldn't let my sister pay for my rental over the phone.... so I sat there stranded with my luggage all day trying to figure out how I was going to come up with the money so I can get home....it was very upsetting so I never got the rental

7.6

Good|Jul 2020

The staff was helpful at pick up.

The car wasn't very clean. Sticky stuff on the gear shifter, seatbelts. The windows were dirty inside and out. Visibility was difficult.

1 out of 12

Budget

6.6

Okay

90 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|Mar 2023

Everything went super smooth and staff was great!

2.0

Poor|Feb 2023

Reservation car wasn’t available and the charged me for the bigger car saying “reservations aren’t guarantees”. Then they put the wrong code in for my destination to return so it wasn’t at the airport but at a budget 5 minutes away which was a 300 dollar fee.. all and all my 96 dollar rental came to be 500 dollars. Avoid this company.

2.0

Poor|Nov 2022

No A/C in car

10.0

Wonderful|Oct 2022

Everything was excellent

4.0

Mediocre|Sep 2022

The first car we had reeked of marijuana and we had to drive 30 miles round trip to swap it out for a car that had a slight smell of smoke with cigarette burns in the seat. I hope you are charging these people for smoking in the cars then you can clean them properly for the next customer.

10.0

Wonderful|Aug 2022

All was easy. The car smelled like stale cigarettes smoke. But everything else was perfect.

1 out of 30

Payless

5.6

Fair

72 reviews•1 location

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Overview

Recent reviews

6.0

Okay|Dec 2021

The van itself was fine and pretty clean. Drop off was easy. The scheduled pick up at 9am on a Sunday took more than an hour and a half to have the vehicle, which then threw off my departure time. There was not a long line or wait. Just not enough staff and no progress made as to getting my rental.

2.0

Poor|Nov 2021

Didn’t get car

10.0

Wonderful|Jul 2019

The office on Military Highway was closed so I dropped off the rental at the airport. Easy to find and was greeted by a friendly lady who answered my questions.

Good value.

6.0

Okay|Apr 2022

Sorry, I sent the review to the wrong group. Dr. Joseph Jones

1.9

Poor|Oct 2021

The receipt gave ORF as the site to pick up the car; but the address stated was on Military Circle. So where do I go. I went to the address. The place looked like it had been closed for awhile. So i get to the airport and have to ask each company if the deal with Payless. Budget does. They don’t have a convertible….haven’t had one all summer. BUT THE WEBSITE OFFERED ME A SILVER VW BEETLE CONVERTIBLE!!!!!!! Whatever happened to customer service AND INTEGRITY? “In fact we haven’t had any cars all summer!!!! But we couldn’t shut the website down.” WHAT???

10.0

Wonderful|Sep 2021

Where to rent the car in the airport was confusing. Need a sign by Budget and Avis

1 out of 24

National

9.9

Wonderful

2 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|Nov 2019

Staff was great. The girl at the counter was just helping out so it took a little while but she was very friendly and it made the wait much better.

Nothing. we got a much better vehicle than expected and it was a great experience. we will definitely use National next time we travel.

9.6

Wonderful|Aug 2019

Easy pickup steps from baggage claim & drop off was a breeze.

Pricing

1 out of 1

Enterprise

8.4

Very good

15 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|Sep 2022

The ease of pick up/ drop off. The car was super clean inside. Seems it may have got rained on after washing. No big problem though

10.0

Wonderful|Sep 2021

Our flight was delayed, but this didn't end up being a problem at all. We actually got upgraded which was nice! As always, the Enterprise staff at pickup and drop off were great.

10.0

Wonderful|Feb 2021

Upgraded me to an amazing truck. Airport pickup was surprisingly easy

Just have a hard time paying so much for a 24 hour rental

10.0

Wonderful|Oct 2020

Fast and easy check out and the car was great (no funny smell and everything worked).

10.0

Wonderful|Jun 2019

It was a wonderful experience. The truck was clean and was fully gas. The attendant was very nice. Walked around the car with me and checked for scratches or other damages.

6.4

Okay|Jun 2019

Staff was great, prompt and responded quickly. Got me on the road as soon as possible.

I got a sports car for a few days. Drove it, the radio wasn't functioning, went to drive the car back to the airport and the vehicle was completely dead.

1 out of 5