Cheap Car Rentals in North Bend Airport

Budget at Eugene airport is very efficient

Quick, efficient pickup. Speedy drop off. Warning light was on for oil check…company should have checked that out earlier and dealt with the recommended oil change!

Didn't give me the car I wanted, or even similar to what I wanted. Asked for a Sudan, got a nissan kicks. Car was horrifically uncomfortable. Rented for 2 days and only used it 1 day, refused to drive it again. Drove to salem and back once, arrived home with a neck, shoulder, and back ache. There was also a stain in the back that made the entire car smell terrible.

Quick and efficient communication concerning pick up and return of car. Will use again.

The employee who helped me with pickup/drop off was amazing! Super friendly and helpful, and when I dropped off he remembered my name and our previous conversation we had during the pick up appointment the week before. A++ for customer service!

Got in the crowded line prior to my pickup time. Got to the counter 30 minutes prior to my scheduled time and went through the entire process, noticed there was an additional charge in my paperwork, asked them what it was and they then notified me that they were charging me for picking up an hour early. Got to the car and there were stains throughout and trash still in it. Showed up to the drop-off office and it was close. No instructions were given for dropping off the rental. Called every number available and no one answered. Circled around for more than 20 minutes until a neighboring hotel staff member helped us. An hour later, I received a notification from my bank that I was charged $100 by Hertz. Checked my email and there was no explanation.

My car got a flat tire on the highway. When I returned the car, their main concern was that everyone in my group was okay, not about the car or the tire. It was refreshing.

The car we were coming down to Eugene in broke down, we asked Enterprise if we could pick it up that night or the next day, possibly with a small discount since we had to pay to take a train down to Eugene after our car was towed & we would only have the car for 1/2 days. I know I’m not entitled to anything, but it was a bummer when we had to pay the full price, and also that every person we talked to gave us completely different answers regarding opening/closing times, the latest/earliest we could pick up the car, etc. When we picked up the car, the customer service worker was very rude, wouldn’t answer our questions in full, and made us feel like we were a nuisance. I work in customer service, I’m not asking for overly positive workers, I would just prefer clear answers regarding the $40,000 car I was about to borrow. It was a lame weekend full of lame happenstances like this, what can you do?

our fault for booking last minute in a busy weekend but it was expensive; staff was great, very easy pick-up and drop off

Did not give me the car I rented and needed Charged me over 1000$ extra because I returned the car to another location 100 miles away

Create a system for the line. Ppl just gather around waiting for the rental. No order in place. Horrible experience.

I got charged $63.00 for fuel charges. I fueled the car before returning it. Now I will have to submit a ticket and spend two hours on the phone with an agent.

The car was not clean inside AT ALL. It smelled like wet dog the entire time and there were dust and crumbs in all the cracks. The seats were stained and dirty. Definitely not worth the money I paid. I know it was a smaller car, but there's no need for it to feel like I took my 18-year-old cousin's car for the week. Gross. In addition, the people working for Hertz/Dollar left a woman stranded because she accidentally booked at a location outside of the airport. She had no way of getting to the other location. We gave her a ride after we got our car. She called ahead to let them know she was coming because they were closing soon. We got there at 5:00 pm and they had already locked up the store and left! Unbelievable. We gave her a ride back to the airport so she could hopefully rent from a different company. I could not believe that the airport employees didn't offer to help her and that the other location closed when they KNEW she was on her way. I will never rent from Dollar or Hertz again because of this complete disregard for her safety and for customer service... and a filthy car.