Car drop off was the only thing that was not filled with complications.
The pick up of the car to an extra hour. We waited for 45 minutes to be picked up. I was harassed about insurance on the car. I provided my insurance and was still harassed. He called my insurance to make sure my documents were not fake. Felt interrogated. The car was in very bad shape. Large dents in the from and back not very clean on inside and cigarette burns on the seats. The worst rental I have ever seen. I asked about my 60.00 deposit they said it would be refunded with no problem at drop off. I forgot something in the car. Called multiple times to asked if they had recovered it. Had the distinct feeling they did not check and did not care. However, leaving was my fault but still felt as if they didn't help me. I dropped the car off on the 15th of may. After multiple calls and checks I finally received my deposit back on the 31st of may. I also only received a partial deposit refund because of a flat tire that occurred while I had the rental. The bad thing about that was, when I had the flat, I called to check to see if it was a problem. They said it was no big deal they would fix it when I returned it. I could have fixed it myself for far cheaper than they did but there was no mention of any charge when I asked or dropped the car off. This was a terrible experience and you should not rent cars to anyone using this service. If you continue to use this company, they will alienate more customers. They did an extremely poor job. Michael Wright