Everything! in the experience was great, great customer service enjoyed my stay here in California
Nothing at all really, The return pricing could maybe be adjusted a little more overall, I have no complaints...good job!
Did not accurately reflect the options for gas refill choices. Left me paying for an entire tank when I only used 1/4 of a tank. Poor treatment of customers.
Vehicle was dirty, service reminder was illuminated and the washer fluid was empty.
The vehicle we were provided had almost bald tires and the breaks were warped. The entire trip o could not comfortably use the vehicle, we only drove it to the house and back to the airport. We are very dissatisfied with the rental.
Everything was very good. Great customer service car was super clean and process was extremely easy.
Very simple process, start to end. Very clean, reliable rental car! My first time ever short term renting and I will only be going back to Alamo at Ontario Airport. Thanks to all that assisted with my rental!
software reserved the wrong pickup location that was actually already closed at the pickup time
I ended up with a Cadillac CT4, nice car.
The vehicle was excellent. I was amazed by the mileage I got from a full-size suv.
It took about 10-15 minutes to get helped because phone calls seemed to be a priority. However, once I was finally served, the process was seamless and the service was excellent.
My issue here wasn't hertz it was kayak.
The issue was, i booked a car online through kayak at hertz. I took a taxi to the location, come to find out the location has been closed for months. I called Kayak and couldn't get a representative on the phone but instead was forwarded to hertz through prompts. Honestly, i will not use Kayak again for renting a car.