Cheap Car Rentals in Bal Bay, Orlando

First name should be “Take”. Spent nearly an hour to eventually get them to honor the reservation price of $261.11. After they tried to change me $545.00. Fortunately I was able to speak with Joshua, who unlike the first guy who became rude and belligerent, was extremely professional and agreed that the reserved price was $261.11. Unfortunately I was given the most stripped down SUV I’ve ever seen. No power seat adjustment for the driver and no power lift gate. Will not be coming back.

A lot of extra fees were added when we rented the car. Also, it was not clear when we got to the Orlando airport where to find the shuttle to get the car at the Advantage venue.

Check in was very slow. Return was quick

Always good with National, which is why I switched from Hertz Gold to National’s Emmerald Club

It was all good.

The worst experience I've ever had. I am disputing my charges. I am still waiting for a detailed receipt. The amount is higher than I was told when I rented the car. Car was all banged up. No flap door to the guess tank. No choice of the car I requested. This was in orlando.

The shuttle service is very slow. The pickup process took forever . Would never recommend this company if you looking for a smooth experience.

This was an AWFUL place to rent a car from, and I will try to get anyone I know to avoid this place. The shuttle took forever to arrive, and their "advertisement" that it is their shuttle is a small decal on the passenger/driver door, which is easy to miss. They do not have anyone that will answer the phone at the facility, and I was told all calls are sent to a service that has people at home answering the phones. The woman who checked me in was rude and short, and when I went back to tell her about the condition of my first car, she started speaking to me through another person, instead of me directly. My first car had the maintenance oil and filter light on, the maintenance tire light on, and the engine light was on. The second car that I received sounded like it had an engine from a boat on it, and also sounded like we were dragging 1000 pounds of weights behind us. Upon dropping the car off, I had to wait about 20 minutes to get checked out(which I returned the car two days prior to the time I had reserved it), and there was ONE person checking people in/out and driving the returns to the back. Just an unbelievably horrible business to be renting cars in a place as busy as Orlando. Horrible.