Cheap Car Rentals in Andreas Hills, Palm Springs

Pick up at PSP was a disaster. Long lines / wait for our vehicle. 1 hour +

A large amount of unreasonable and undeclared surcharges. Would never rent again with Thrifty.

Everything was perfect. This time.

Great customer service. There were only two people working, so the wait time was long, but that is on the company for now having more help. The people working were quick and efficient.

They rented a 5 year old SUV. The vehicle broke down. I needed to spend half a day waiting for tow, tow driver trying to fix car, going with vehicle back to airport, waiting in line for a new car and driving back to our hotel over 30 minutes away. When I got back to airport, they would not reimburse for Uber ride to appointment or comp the car. Stay away from this rental company or expect a rough ride.

The only thing was the massive pick up line - not much to do about it except have patience.

Picked it up at last minute since we'd rented Budget and there was what looked like a multi hour wait in the queue to pick up our Budget rental. Enterprise, in contrast, was fast and efficient.

Confirmed a car for a 12pm pick-up without a car available until 4pm.

Need to know to take cab to off-site location. Rate reflects the savings of airport rental. Return and shuttle back to airport very timely.

It should clearly state that the office is outside the Palm Springs Airport.

Location was not open at 3pm when I arrived. I had to pay for Uber multiple times instead, causing unexpected cost.

The value of the deal was good. Gas mileage was good. The attendant “Jay” was accommodating and helpful…..That’s pretty much where it ended. The location was in no man’s land, and no shuttle service from or to the airport. The vehicle, a Toyota Carolla, was worn out and NOISY. I don’t know if it was from the tires or what, but I could hardly hear the radio, and when on the highway, and conversation was difficult. My wife’s Toyota Tacoma with off road tires rides like a limo compared to our rental. The vehicle is tired and needs attention. Oh, and the “engine maintenance needed soon” light kept coming on. The bottom line is that it got us from point A to point B without breaking down and it was tolerable.

I picked up the car at 11:00 and could not see the small dent on the fender (dark blue). Also, found a lot of broken safety glass in the third row seat. I had small children to worry about even after I vacuumed it out, there was still glass everywhere.

The price was good—the pickup not at airport but a few miles away. Luckily a friend was able to take us there otherwise would have to get Lyft or Uber. The car was fine but a maintenance message came on in the middle of our rental saying to take the car to a dealer. I figured it was notification of a regular maintenance check up and nothing dire, but it was a concerning. Drop off was at the airport and very easy. Overall, a positive experience—just a little odd that pick up place was so remote and far from airport.

I was the ninth person in line and it took an hour and a half to get to my car. The car they gave me which had only 4000 miles on it had a warning light that service was required. I did not notice the light until the next morning. I brought it back and the guy said oh lots of the the cars have that warning. I said, OK, give me a written note acknowledging that. He said no I’ll just give you a different car. He then gave me a car that had 48,000 miles on it. It was in poor condition. The battery went dead twice. The serviceman said the battery was fine. It was probably the alternator,. In addition I was supposed to pick up the car on January 1. Oops, they were closed on January 1 and I had to take a cab to my condo and a cab back to pick up the car the next morning. Just an awful experience with Budget.