The insurance cost was outrageous (125% of the rental cost) and was not listed at the time of booking.
The insurance is a gimmick
Not frendly Was Trying to bill me a lot more
They don't accept American car insurance companys. That what i was told at the counter. By a ver rude woman. Wich wanted to charge me more 4 times the reservation price. Be careful with the tricks they use.
You offer me a price of 38 usd and I end up paying 262 usd for the same amount of days. Horrible.
Nothing in particular. They didn’t have a car ready so we waited almost an hour. Then we got the BS bait and switch with insurance. Quote on line did not indicate need for insurance, then agent would not release car unless we purchased insurance. Standard foreigner upcharge.
Have car available on time. Not engage in shady insurance push.
Drop of easy Staf nfriendly
A real rip off !!! Booked over kayak and supposed to pay 400 But ended up having to pay 1600!!!! And we needed a car so therewas no other option Read verry wel before you book the hassle is the insurance .... thrifty is not An ok company
The staff were friendly and helpful. I just wish the process was faster and more info could be provided up front so we didn't have to wait so long to get everything processed (took 1 hour from start to finish). Drop off was very easy and fast.
Very poor customer service. Had car 1 day and it left me stranded. Clutch damage seems to be issue and agency wants to charge me for it. They also want to charge me for full rental and gas (which I was unable to fill because car broke down). Terrible customer service upon return. This was a terrible experience overall!