Cheap Car Rentals in Desert View, Phoenix

Very helpful with our longer rental. Discounted for minor inconveniences. Great staff!!

All the personnel I met at Enterprise were personable and helpful. The car I rented was fine.

The staff was very friendly and accommodating, easy to work with.

My mistake, but I booked at a location 30miles from the airport and so...., of course I had a huge fee to pay to drop off at the airport when returning. AND, an uber fee to get me to the rental car location when we arrived at the airport. Car had many bings and scratches so that was a pain to take the time to go through that + later notices some plastic panel underneath the car that was hanging down almost to the ground. Inside of windshield was filthy so when the sun was directly shinning in it was dangerous driving.

Employees being empowered and giving the ability to make decisions to improve the customers experience. The car I received was dirty and windshield had wax He’s on them in the mirrors. He quickly give me another car.

The rental desk was well staffed with four agents. But, after you complete the paperwork you go down stairs to have a car assigned to you. It's not like other airports where the keys are in the car and you just go pick out a car in your rental class. At PHX, they actually walk you out to the car one-by-one. And, since there was ONE employee walking people out to the cars, it took FOREVER! The guy who walked us out the car was nice, but it's ridiculous that he was the only one doing it. To top it off, the car we ended up with was filthy. The steering wheel and console were covered in grime and the inside of the windows were filthy. The windows were so dirty that when the sun hit them, it caused a glare and you couldn't see anything. We ended up buying clorox wipes and windex to clean the car. We rented a Volkwagen Jetta for 5 day and it was $708.99. For that kind of money, I expect a much smoother experience.

excellent pick up and drop off.

The car's exterior was dirty and the inside of the windows needed to be cleaned.

I made this reservation 6 months prior to our trip. Our flight changed and I called Avis. I was told it is not their fault the airline changed the flight times. He said I had to cancel my reservation, but could get another rental for four times the money. No thanks Avis