Cheap Car Rentals in Phoenix

Cost is way too high. Airport fees take advantage of tourist. Plan to avoid Sky Harbor in the future.

The first car we received (Chevy Trax) was an underpowered car that had poor handling. After driving for a day it developed a slow tire leak that required adding air every day or two. The Alamo roadside assistance people we spoke with were all very helpful. We were in a remote location near the grand canyon north rim and they dispatched a new car from Las Vegas over 100 miles away within 24 hrs. The new car worked perfectly (Ford Escape), drove very well, and had no mechanical issues. When we returned the car at the Phoenix airport, the person we spoke with asked us how the rental was and we explained the issue and how Alamo helped us get a replacement car. Without asking, she gave us a substantial discount on the rental cost because of the car trouble which was unexpected but greatly appreciated. Overall, the customer service and roadside assistance people were all nice and very helpful. The one problem was that the communication between the roadside assistance people could be better. For example, when we talked with one person and they went off shift, we had to go through the whole story again with the next person that took over the case. Also, the tow truck driver who brought the new car (who was very nice) hadn't been brought up to speed on the case and didnt know that we were going to be away from the car when he brought the replacement car. It all worked out though and we were impressed by Alamo's customer service and very happy with the replacement car.

Check in staff was super friendly and drop off was very efficient. Liked car, seemed expensive but everything is now.

We were matched with the same vehicle that we drive at home. No need to learn the controls on a different model of car. The staff were very helpful.

car was clean and ran perfectly. No lines, personnel were polite and friendly.

The professionals at this enterprise were amazing. They were incredibly professional, kind, and offered many ideas for things to do in Phoenix.

The first car we got was undrivable the front end shook so badly that we could not drive the car to California so we returned the car and got another one. Obviously maintenance was not performed on the first one. Second car shook a little bit, but not as bad as the first so we made it to California.

I was unable to complete the prepickup process because the dropoff location changed their hours, and did not offer weekend dropoff. I had to return the car early in order to find a location that would accept the car.

Couldn’t use wouldn’t use my credit card

The car we pre-paid for was not at the airport. It was 25 minutes away so we had to cancel the reservation. There was a very long wait at the counter. Just under staffed is all. Reps were fine.

I arrived to pick up the van, come to find out it was parked in by multiple vehicles. It took almost an hour to get the van out. Overpriced mileage at .75/mile. Gas tank was not 8/8 full based on mileage though it was marked at pickup as full

Front end was way out of alignment. Tiring to drive 6 hours

Took over an hour to pick up car

Car was due back by 9:00 am on Sunday. I dropped keys in the drop box before the place opened at 8am. And yet you charge me a late fee? Seriously BS