Cheap Car Rentals in Brighton Heights, Pittsburgh

Didn’t get a refund on deposit, wasn’t aloud to pick up car because they don’t accept my credit card. Still stuck in Pittsburgh waiting for a greyhound.

Booked flight into Pittsburg International Airport and booked rental car in conjunction with flight. When I went to Enterprise to pick up car, I was informed that my pick up location was on Babcock Rd which is 30-40 minutes North of airport. I was going to Clarksburg WV which is about 2 hours south. In addition I was informed that location closes at 5:00 and since it was already 4:45 that I’d never make it to location before closing. They changed my location to the airport and increased the contract price from $155 to approx $400 which is completely ridiculous.

The Vehicle

Car was very comfortable and efficient. Excellent customer service. Will definitely rent from this location again.

The drop off site lied and told us to rush our return to 4:30 even though our reservation was until 5. Threatened us that the gates would close so that we would not be able to return until the next day. Resulted in fuel surcharge and 6 hours of stressful driving. Customer service upon arrival was beyond rude.

Pros: The cost of the vehicle was great. No issues with the actual vehicle. Good on gas. Cons: Hours of operation was hectic. Staff dropping off was horrible. Actually waiting for support to reach out about my experience. I will never rent from Hertz based on my drop off experience.

They didn’t have a car for me when I arrived.

Despite showing that cars were available, there were no cars for rent.

Avis rental facility was closed when I arrived, leaving me stranded in downtown Pittsburgh alone with three large heavy suitcases. I had to pay cab fare there and then back to the airport. The Avis at the airport would not honor my reservation which was for $60 dollars approximately and I ended up having to pay $300 for a rental car- plus the $100 worth of cab fare. Absolutely horrible experience, will never rent from them again.