Cheap Car Rentals in Plymouth, IN

The Chevy trax was awesome. The person at Hertz was very cool, and really helped me get a good start on my vacation. The only thing that could have been better is if I could stay in Florida where it is warm.

Reserved a car online and when I showed up to get it the man behind the counter acted annoyed that I was even there and said they didn’t have any cars and then just stared at me like he just wanted me to leave. The lot was jam packed with cars and maybe they were all spoken for who knows but their customer service was bad and I’ll never again deal with hertz.

The agent would not accept my license, which is a state issued real ID, and told me she could not rent to me until I fixed the problem with my ID. When I asked what I was supposed to do and how I was supposed to get to Chicago for my flight she responded “you’re going to have to figure that out” and offered absolutely no help. I then went across the street to the South Bend airport and had no issues at all renting from their Budget rental desk because there was, in fact, no problem with my ID. The first agent was extremely unprofessional to deal with.

Well, I reserved a specific car which they didn't have. I understand swapping a sedan for an suv or a suv for a van. However, in this case I reserved a 12 passenger van months before I needed it. When I arrived there was no van. Extremely frustrating.

Car was comfortable and drove good. Only negative, was the front drivers side headlight was not working!

I had a reservation but was made to wait several hours because there weren’t enough cars -only to discover that there were several cars in the lot! Also, I spent much more time on the phone with corporate office than the customer service at the rental desk.