Cheap Car Rentals in Arbor Lodge, Portland

I rented from the downtown Portland Hertz office instead of at the airport due to large price difference. When I called the Hertz agent to find out which Max tram stop was closest to the office, the agent did not know where the Hertz office was located relative to the tram line. That would be helpful information.

They never gave us the rental even after paying for it

Individual at the desk was helpful.

They dont give me a receipt for my payment and i couldnt locate my reservation. Money lost

I was charged $11/ per day for additional collision coverage option I chose with PriceLine, but the Dollar rental had no information on that and was asked if I need additional collision coverage. Looks like either Dollar want double bill me on this or PriceLine failed to coordinate this part with Dollar.

They did not have the vehicle we reserved at the time of pick-up, however, they delivered the correct vehicle a few days later an hours drive away.

The enterprise location that was offered to me was not even open by the time I landed on my flight. 2 pm. I tried calling right before 2 and after, no one answered. There were no directions or information regarding previously scheduled rentals. Luckily, the Enterprise team at Portland Airport helped me get a last-minute car. Not impressed at all with this service. Thank goodness I didn't have to pay.

Biggest issue was customer service. Received conflicting information, did not explain change in charges if modifications made, continued to add charges that should have been waived.

Location was good. Staff was friendly although a bit challenged. At pickup, no one was in the rental office until one and a half hours after supposed to open. We had to wait that whole time and then wait another half hour for the others who were waiting ahead of us for the office to open. Car was old and not very clean but ran fine and was moderately comfortable. Did not get a midsize car, as ordered and charged for. Only two of us and could barely fit our luggage. Would think twice before renting here again.

Somehow I was charged $650 dollars? No recent was sent to me? I was told the cost would be 250???????

Dirtiest car I have ever rented, had to take it through car wash myself and am still waiting for the refund on that. Had to clean windows inside by myself as well. Horrible experience, will not rent from Avis again

This place was a nightmare. I rented a CX-5 or similar compact SUV. When I showed up to pick it up, i had to wait 15 min while the lady at the counter took a personal call. Then she told me all they had was a suburban for me but she couldn’t find the keys. The guy with the keys was Mia, and his walkie talkie and phone were apparently at the counter After waiting a very long time, the girl at the counter finally told me to walk to the parking garage to meet the guy with the keys. When I got to the car, he was still cleaning it. He stopped cleaning, handed me the keys, told me not to worry about the warning lights or the broken visor, and then disappeared before I could ask any questions. I got in the car and realized it only had half a tank- not a big deal but they just handed me a half-full gas guzzling machine for my 6 hr drive to the pre-identified drop off destination. I had to get gas twice which was not Part of the budget. I dropped the car off the next day, 2 hrs early, with more than half a tank of gas left, was ushered out quickly and told I was good to go. Now I see I’ve been charged more than 2.5x the amount I agreed to pay and I have NO idea why. I would absolutely not recommend this place.