Line for pick up was horrendous - waited 90 mins to get car
Due the computer network crush in Germany, the process took little bit more time. The staff politeness and courtesy were an excellent otherwise. Really great experience!
I was very pleased with the car. Everything was super easy.
The agent who helped us was great. Very pleasant, competent and helpful woman. She answered all of our questions, and she and another agent even packed our luggage into the back of the car and got us on our way quickly. I’d give her 5 stars!
The pick up at OPO was great. Special mention for the lovely Anastasia who helped me in Porto airport. A great ambassador for the brand. On the downside the location of my drop off was VERY HARD to find. Marking is totally absent. Friendliness and helpfulness of the nice lady who helped was really great. Thanks!!
Very good|Aug 2022
Show all fees before rental, even when optional. Signage not easy to read for drop off