Which car rental company is considered to be the best in Richmond?

Taking our users’ ratings and reviews into consideration, Enterprise (8.7 rating), Hertz (6.6 rating) and Budget (6.0 rating) seem to be the best rental car companies in Richmond.

What are gas prices like in Richmond?

The average gas price in Richmond is 25,066 ₫/liter over the past month, costing you anywhere between 1,127,954 ₫ and 1,629,267 ₫ to fill up a car’s gas tank.

How much does it cost to rent a car in Richmond for a week from Hertz?

From Hertz you can rent a car in Richmond from about 9,787,300 ₫ per week on average.

Can I rent a car for a month in Richmond?

Yes, you can rent a car for a month in Richmond check Cheapflights for the latest prices and car type availability.

What car do most people rent in Richmond?

The majority of Cheapflights travellers prefer to hire a Economy (Kia Rio) in Richmond, making it the most popular option.

What is the cheapest time to rent a car in Richmond?

Currently, the cheapest month to rent a car in Richmond is January. The most expensive time to rent a car is November. The cheapest prices for each month are shown above, but prices will vary based on availability, how far out you book your rental car, and of course, car type.

Cheap Car Rentals in Richmond

5.5

Okay

101 reviews•4 locations

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Overview

Recent reviews

8.0

Excellent|Aug 2022

The car was great the price could have been better And the car was not clean

4.0

Okay|Aug 2022

A clean car. Items were left from pervious person.

10.0

Excellent|Jul 2022

When I picked up car at airport they simplified my checkin, and made the changes I was unable to make online or on the phone (couldn’t find a support contact person). Friendly, efficient, helpful. Great mileage on a Prius!

8.0

Excellent|Jul 2022

Cleaned car sooner. Too much time spent waiting for car at pickup

2.0

Mediocre|Jul 2022

car was unavailable no replacement

2.0

Mediocre|Jul 2022

Nothing

1 out of 34

8.1

Excellent

62 reviews•10 locations

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Overview

Recent reviews

8.0

Excellent|Oct 2022

Enterprise did a good job of servicing the rental.

10.0

Excellent|Aug 2022

Customer service was excellent during the pickup and drop off the car. Great employees!! Will just rent from your company for our family getaway weekends.

10.0

Excellent|Feb 2022

Better Direction picking up the vehicle

10.0

Excellent|Dec 2021

The staff was super friendly and helpful. The gentleman helped me with my phone getting linked to the car. I had a bad experience with a local Enterprise rental at home...the manager had given me an e-mail that on my next rental I could have a discount or upgrade. On this trip, the manager graciously gave me a nice upgrade for free. GREAT SERVICE!!!

10.0

Excellent|Oct 2021

It took 5-minutes to pick up the car. Very good customer service at this location. I was very happy with my rental. I just wish the price of rental cars wasn’t so high. I’m looking forward to the day when the prices drops back to where they were pre-pandemic. Hopefully!

10.0

Excellent|Oct 2021

Good car - high mileage, easy driving.

1 out of 21

7.1

Good

68 reviews•3 locations

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Overview

Recent reviews

10.0

Excellent|Jun 2022

The off site airport pricing was half the cost. I ubered over to the off site location and still saved money.

6.0

Good|Apr 2022

Misinformation with the agent at the car rentals. Then I was charged for 44.00 for insurance and it was refunded.

4.0

Okay|Dec 2022

The key fob battery didn’t work. It was hard to lock and unlock doors and once I couldn’t start the car. I was afraid to go to a store because I was concerned I wouldn’t be able to unlock the car if I locked it. There were no key holes in the doors. They wouldn’t bring me a replacement battery. They were friendly. Car smelled like marijuana and that didn’t get better.

2.0

Mediocre|Oct 2021

Getting in touch with customer service is almost impossible. When you call the Richmond location the phone just rings and rings but nobody answers.

10.0

Excellent|Sep 2021

N/A

10.0

Excellent|Aug 2021

The van was perfect. Very good price, Hertz let me change my dates several times without any issues

1 out of 23

5.2

Okay

60 reviews•1 location

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Overview

Recent reviews

2.0

Mediocre|Aug 2022

They gave me a car that had broken down the day before, without properly fixing it. So I experienced transmission problems while on a bridge with no where to pull over, which put us in danger. The only reason I know that the car had previous transmission problems because we somehow got assigned the same tow truck driver who recognized the vehicle from the day before. Dollar was seriously negligent. I will never be renting from Dollar or their parent company Hertz ever again because I cannot support a company who willfully puts their customers in danger.

2.0

Mediocre|Jan 2022

I had family Covid and tried to rebook for May. Nonfundable. Not reschedule-able. Won’t be back. I am trying to reschedule for May but that was not an option. I tried to cancel to give you a head’s up and the lady said it will just show us as a no show. What kind of business is that?

10.0

Excellent|Dec 2021

Very easy and great rate

2.0

Mediocre|Oct 2021

Dollar refused to accept my credit card because it’s a Chime credit card. They cancelled my reservation.

7.9

Good|Sep 2021

A rating of the three customer service individuals (counter, pickup and return) would be exceptional; polite, professional, courteous and truly acted like they enjoyed their job. Only wish I had names to pass on.

1.9

Horrible|Sep 2021

They closed early and I didn’t get my car

1 out of 20

4.8

Okay

50 reviews•4 locations

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Overview

Recent reviews

4.0

Okay|Aug 2022

Price. My military granddaughter rented the vehicle for me since I was on VACATION to help her. However, when I needed to extend another day, I was not granted the discount 🤬🤬. The vehicle did not have even a drop of windshield wash and the inside of the windshield was horrendously dirty. Not really excited to rent from Avis again

2.0

Mediocre|Jun 2022

I showed up at the desk and the car was not available

2.0

Mediocre|Jun 2022

Worse rental experience ever. I reserved a pickup truck at the local store. One hour before I left to get the car, they called to let me know they did not have a pickup truck but failed to offer alternatives. Because I needed the car that day, I called their customer service and they told me to go to the airport to get one. Mind you the new reservation at the airport is costing me $30 extra. What made it worse is that I drove 40 min to get to the airport and still no pickup truck available. I basically lost my day trying to obtain a pickup truck thay i dully reserved (twice).

10.0

Excellent|Jun 2022

The representative that checked me in and out was fantastic! She was very professional and well spoken. The gentleman that details the cars and did the car inspection was fantastic as well. They were so accommodating and pleasant. The car was immaculate too. I told the young lady at the counter how pleasant the experience was and that I will be back and I will. Thank you!😊

2.0

Mediocre|Apr 2022

They did not have any cars for anyone. I do not understand how you can confirm a booking but have no cars

4.0

Okay|Apr 2022

Car was a piece of junk. Many warning lights going off. Pickup took too long…waiting in long lines both inside at the counter and outside at the booth blows

1 out of 17

4.5

Okay

58 reviews•1 location

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Overview

Recent reviews

2.0

Mediocre|Dec 2022

It was difficult to find in the airport, I was lied to about the deposit and given the run around when it was time for my refund. I wouldnt suggest going there and if you do make sure you have about $300 extra dollars more than the cost of your rental even though I was told it was $200 for the deposit. Good luck!

2.0

Mediocre|Nov 2021

Really bad experience. The check in line at the Payless desk at Richmond Airport took close to 45 minutes as there was only one agent working most of the time despite having 20+ people on line. Once I finally got my car the interiors smelled of stale cigarette smoke and my car seat was still wet as it wasn't properly dried after the last cleaning. The agents working on the premise were extremely polite and friendly but they are under staffed and put in a very difficult situation. Senior management is setting them up for failure and it's not fair.

4.0

Okay|Apr 2022

Insane wait time wrecked my day and vehicle was not what I reserved

2.0

Mediocre|Dec 2022

It was difficult to find in the airport, I was lied to about the deposit and given the run around when it was time for my refund. I wouldnt suggest going there and if you do make sure you have about $300 extra dollars more than the cost of your rental even though I was told it was $200 for the deposit. Good luck!

2.0

Mediocre|Nov 2021

Really bad experience. The check in line at the Payless desk at Richmond Airport took close to 45 minutes as there was only one agent working most of the time despite having 20+ people on line. Once I finally got my car the interiors smelled of stale cigarette smoke and my car seat was still wet as it wasn't properly dried after the last cleaning. The agents working on the premise were extremely polite and friendly but they are under staffed and put in a very difficult situation. Senior management is setting them up for failure and it's not fair.

8.0

Excellent|Oct 2021

Sometimes difficult to find the needed paperwork - Kayak? Priceline? Where?

7.9

Good|Jul 2021

It was easy to pick the car up and the staff was very friendly. I wasn’t, however, crazy about the fact that they gave me a Prius (I wanted a compact not a hybrid). Drop off was a little tough to figure, I think you just need better signage. All in all, a pretty good experience.

2.0

Mediocre|Jun 2021

the car was nice once we finally got to it

it took us about an hour and 15 minutes to get into our car with a pre-existing reservation. the first desk lady put us on a "Waiting list". we then checked out with her only to get sent to another slow line for that desk person to give us a car. little communication or apologize for what was delaying us. all this and my price for the rental was super high. not happy at all

1 out of 20

3.8

Mediocre

83 reviews•1 location

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Overview

Recent reviews

4.0

Okay|May 2022

We had until 1 am to pick up our car and we were infront of the car office at 12:30 am and they were closed,my wife and I had to take a cab and rent a hotel, come back the next day in a cab and pick up the car, I want to know who is going to credit us for the screw-up?

2.0

Mediocre|Apr 2022

Alamo could start by telling customers up front that they charge a $300 deposit on top of what they charge for the rental. They could also actually cancel the reservation when requested instead of saying “It will cancel itself.” I paid up front for extra insurance that they also did not bother to address refunding.

2.0

Mediocre|Oct 2021

Nothing at all wasn’t able to pick up the car because of information being withheld from me. Almost ruined my entire trip

3.9

Mediocre|Sep 2021

My rental was $40 more than I was originally quoted

1.9

Horrible|Jul 2021

Needed to change my reservation, but was unable to get a hold of the branch. Called national team, but they were unable to assist. Bad customer service all around.

2.0

Mediocre|Jun 2021

At vehicle drop off, the staff was very helpful and friendly. They were able to fix our credit card issue and get it back in my name and charge my card.

Arriving at the Richmond Alamo, I was told my credit card could not be read by the machine, it did not take chip read and supposedly my card strip wasn't working correctly. She attempted a few times then I was told she was not able to manually input my number. I was told to provide another card. I presented my debit card which I was told she could not use that as a form of payment. So now being very worries I am in Richmond with no rental car, my gf used her card to hold the car during the trip and upon returning to Nashville, the gentleman was able to slide and read my card and make it work just fine. My gripe is had it not been for my gf being there with a credit card I would have flown 3000 miles to not have a car. I had two forms of payment on me including several forms of ID and military ID, and I also used my credit card online to hold the car. So why I needed to rescan my card at Alamo to get my car in the first place is odd but then to have my card in person, with ID and still be denied really frustrated me. Was not satisfied with that experience at all. Noone wants to feel like they may not have a rental car being on the complete other end of the country.

1 out of 28

4.5

Okay

6 reviews•1 location

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Overview

Recent reviews

2.0

Mediocre|Jun 2021

Staff was friendly

I ordered and paid for a full size car and received a compact car, staff insisted it was full size. a nissan kick is a compact car. pickup at the airport was a little confusing. When I went to return the car at 8:45 the office was closed and when i called the company number no one answered the phone. after 45 minutes someone finally showed up to take us to the airport to check the car in and give us a ride to the airport.

2.0

Mediocre|Jun 2021

Staff was friendly

I ordered and paid for a full size car and received a compact car, staff insisted it was full size. a nissan kick is a compact car. pickup at the airport was a little confusing. When I went to return the car at 8:45 the office was closed and when i called the company number no one answered the phone. after 45 minutes someone finally showed up to take us to the airport to check the car in and give us a ride to the airport.

10.0

Excellent|May 2021

The staff was amazing! When we learned it was not at the airport we were concerned, however, we should not have been. A quick call (when we landed early) and moments later someone was there to pick us up. The driver was incredibly personable and professional. Arrived at the office and our car was "spiffed" up and ready to go. The staff could not have been better or more efficient. I would definitely use this service in Richmond again!

We had an excellent experience. When we returned the car, someone drove us to the airport in the same car that was packed up. Super happy!

2.0

Mediocre|Dec 2021

No

Not using them

4.0

Okay|Oct 2020

You could have answered the phone, brought me to rental center, and given me a car. I was never even able to connect with a person or receive a car. I had to uber.

10.0

Excellent|Sep 2020

The staff was very friendly and accommodating to me, feel like they are way better than other companies here.

Nothing!

4.0

Okay|Sep 2020

Will never use this company again. And the fact that you allow them to post on your site is reprehensible. I had nothing but issues to start with they moved during the night (their words) before I picked up and they had not left a forwarding address until I called. It appears they are at the airport but they are not which adds to issues. I blew a tire on the way to my destination and they were no help. I called the car manufacturer to get a tow and paid for the tire replacement myself. There is also large scratch on vehicle which I am sure will be an issue. I have already turned over to my insurance company to handle. Clearly something hit the car and caused tire to blow. ABSOLUTELY NO HELP WHATSOEVER. SHADY COMPANY. DO NOT USE UNDER ANY CIRCUMSTANCES.

NO SUPPORT. SOMETHING ISN'T RIGHT WITH THIS PLACE. NOT SURE WHAT IT IS BUT IT'S NOT WORTH YOUR MONEY OR TIME. DO NOT RENT FROM THEM. NEVER AGAIN. CAR WAS ACTUALLY NICE AND NISSAN WAS WAY BIGGER HELP WITH TIRE ISSUE THAN ACTUAL RENTAL COMPANY. INEPT AT BEST.

1 out of 2

Cheap Car Rentals in Richmond

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Car Rental FAQs

Which car rental company is considered to be the best in Richmond?

What are gas prices like in Richmond?

How much does it cost to rent a car in Richmond for a week from Hertz?

Can I rent a car for a month in Richmond?

What car do most people rent in Richmond?

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