Rude staff, lack of communication, and a surprise $900 deposit that will stay with them for 10 BUSINESS DAYS! They won’t release the charge to have the funds back faster even though the vehicle was brought back spotless! This kind of company policy should be explicit on Kayak website!
We didnt rent the car from AVİS. Because the car that we have rented was given to another, and there wasnt any car similar car to drive. I have been all over the world and havent seen anything like this. We have rented from another car company. I will never use AVİS again... Thank you.