Cheap Car Rentals in Roanoke Airport

Was all fantastic!!

First car had a low tire representative had a nasty attitude when I requested a properly inspected vehicle. Second car wasn’t full of gas and further attitude was received when I asked for a full car. Very poor employees

It would have been a perfect experience except for the fact that after driving for a day and a half, a tire blew out 15 minutes before I was to arrive at the rental agency to return the car. I contacted roadside service and they were very cordial. I filled out the online form then a half hour later was contacted by a "dispatcher ?". We discussed the options and decided that having the car towed and me riding with the tow driver to the rental office would be the fastest. After another hour and no tow, no fax, no call, I called roadside service again. They had no updates for me. At the two hour mark a good Samaritan stopped, changed the tire and escorted me to a gas station and made sure I pumped up the spare tire to a safe driving level. Samaritan = 10, roadside assistance = 0.

Was forced to pick up and drop off at a non-preferred location. Unable to call/speak with anyone at preferred location. Was given incorrect information. Agent at drop off was great but too many other issues to warrant a better rating.

Same person helped us for check-in and drop off. She was great. Helped us find the right car that would work for us and was very nice.

Deposit was not mentioned anywhere. Not thrilled about the accident policy. Drop off address was not correct.