Cheap Car Rentals in San Antonio

Technically ended up with a Nissan Rogue. Solid service and friendly.

5 day rental of a med. SUV at 141 dollars, great deal

I initially booked with one Hertz location in San Antonio and received a call the week before pickup that I would need to pick up the vehicle at another Hertz location. On the day of my arrival, I went to the pickup location and they manager sent me to yet another pickup location. Hertz did provide a Lyft to this second location, however, once I arrived, the location was closed (not even open that day). I then had to travel to a 3rd Hertz location that day, at the SAT airport. The pickup process at the airport was horrible and took over 2 hours! I had already prepaid the cost when I initially booked and the attendants could not figure out how to process my rental. Eventually they used handwritten paper rental documents because they said they could not use the computer system because I prepaid. Absolutely horrendous experience that took a total of over 3 hours, while with 2 small children!

The guy with the mustache was fantastic. Super friendly and helpful.

Was disqualified from getting the car.

Car rental wasn’t at the airport and it was far I had to take a uber

The example of car you’re told will be “like or similar” is not anything near what you get. So honesty in this department would be appreciated. Thx.

Ease of rental. Staff were very friendly. Nothing needed for improvement unless prices drop.

Pick up and return went quickly.

Not located at the airport which was NOT noted when booking!

Free upgrade was added.. customer service was excellent and accommodating to my needs

It was an easy, efficient experience. The vehicle ran well and suited our needs. The only problem was that we purchased the protection coverage at time of pickup after we had already purchased a plan through KAYAK or an affiliate. I didn’t realize until it was too late. Seems like there should be some way to see what coverage was already purchased at the time of pickup. In spite of that it was overall a very good experience

Needed to cancel due to Emergency. I hope they refund my money.

The entire process was great except for the initial pick up. Took way too long, que of about 10 people and the line moved painfully slowly. Perhaps I am spoiled, but I'm a 10 year member of Hertz Gold and I'm used to getting my vehicle within seconds. This was a chance to get me to switch loyalties, but losing almost an hour just to the "get the vehicle" process put a quash on that idea.

The pickup was okay except that they did not explain about some of the features on the auto, and they did not offer to set the Sirius radio. The car was clean. The only real problem was that there was very little acceleration while trying to merge onto the freeway, However, the drop off at the agency on south I37 at Military Road in San Antonio was very disappointing. The office is located in a busy shopping mall, and when I arrived, there was no parking anywhere near the office and no signage indicating where to park the return vehicles. Therefore, I parked in a parking space as close as I could to the front door since I use a cane and it is difficult for me to walk on some pavement areas. The manager informed me that I could not leave the car parked where it was, and that I had to move it to the back of the building. When I asked if his fellow employee could move it for me, I was informed that they could/would not. This was a real example of poor customer service. There should at least be some type of sign indicating where to park the return vehicles, and a little effort of their part to move my vehicle would have been appreciated. He showed no consideration for my slight disability, only a "so what" kind of attitude.

Quick and easy check-out process. Was out on the road before I knew it.

Love that there where plenty to choose from. I did not like that the vehicles did not look as though they have been cared for. I had to put air in my vehicles tires and run it thru a car wash because all the windows had a white film on them.

2 hr wait line just to pick up my car. Boooo

The price and service were great. My SUV was a much older model. The upholstery was stained and ripped in a few places