Reserved vehicle that wasn’t actually available due to bad software
Very helpful and polite.
I received great service, I’ll gladly recommend Enterprise.
The price, easy pick up and drop off.
Nothing. It was a great experience
Staff was great -- very fast and accommodating.
The ease of the process
The customer service at the office on Liggett St. in San Diego was outstanding. The staff was personable and made the checkout process smooth and swift. The manager followed up with an email to thank me for my business and to let me know I could contact her if I had any qeuestions or concerns.
The car rental desks are NOT “at the airport”. Usually that term implies that the rental desks are in the arrival terminal. At San Diego airport, you have to take a 15 minute shuttle ride. While the car rental center is technically “at the airport” because it sits on airport property, I felt deceived by the description.