Cheap Car Rentals in San Luis Obispo County Airport

I requested an economy car and was given a pickup truck. I was not told I was receiving a truck until the keys were handed to me. Normally this would be considered an upgrade, however the gas mileage between the two vehicles was the reason I wanted to select an economy car.

i was charged WAY more than what was quoted when I booked. TRIPLE than what was quoted. VERY unhappy about that.

The lot was so small that people who were returning their cars were parking in the available cars. I had walked out to the lot to see that my car was blocked by two other cars, and had to walk back to the desk to request the other cars be moved. It was a lot of back-and-forth with my luggage.

The people in SLO were just great. Very helpful and informative. LAX were fine except for bus driver. Thanks

Scheduled @ one location but that location closed on day of pickup Had to go to a second location Rented a Camry but got a Jeep

United Dropped me in DC and I had to Rent a Car to Drive myself home to VA Beach. I requested a FULL SIZE Car and got a Little KIA. It didn't even have Electric Seats or a Rear Window Wiper. The Driver who took us from Airport to Avis was Very Rude and insisted on playing his Radio Loud even when I explained I needed to Make an Important Phone Call.

Please note there are two Hertz locations - one at the airport and one down the road. There was a lack of communication between them both and they each seem to be staffed by just one person.

Upon the recommendation of my significant other, we called Hertz to verify our reservation for a car with pickup set for July 9, the original reservation was made in January 2021. We called the Hertz location we were picking up from directly. The representative we spoke with told us someone had called and cancelled the reservation on July 5. When we questioned the person who had cancelled the car as neither of us had called Hertz to cancel she responded "the cancellation came from central reservation." She then told us they did not have the car we reserved and would not provide any alternatives other than giving us the number for Avis. I continued to ask who cancelled the reservation and she kept attempting to gaslight us and explain to us how we had cancelled the reservation. Rather than find a solution she then hung up on us. The fact we reserved the convertible for an affordable price months in advance, coupled with the fact Hertz had no convertible leads me to believe Hertz merely cancelled our reservation without any notice and rented the convertible for a higher price. This caused us to rent the car for a higher price since it was last notice. I will never rent from Hertz again.

The car was not available at the pickup time. I spent the money in the Uber in vain and even the rest of the day no rental car to pick up was guaranteed. And that after having gotten a confirmation and emails from you. What an unreliable service !!! I will not book cars via you and priceline anymore. At least the guy in the rental car office was honest, but that didn't give me my agreed to car. Highly disappointing!