Cheap Car Rentals in Orlando Sanford Intl Airport

Great friendly service at the counter, reminded me I had a gold membership I forgot about.

We had a Toyota Highlander The car for 6 was quite small to accommodate all of us with room for luggage. Otherwise everything was very good

Poor customer service. They keep charging me and I already returned the rental

I wish I could remember who the lady was at the desk the night we arrived. Even though it was very late she was very friendly and professional.

Only negative was the amount of time it took waiting in line to pickup car. Waited in line for at least 30 mins before being seen at counter.

We flew into Orlando International but our drop off was mistakenly set for Sandford International and Dollar was great about switching the drop-off to Orlando International. We will definitely rent from Dollar again. Friendly staff, clean cars.

There were unexpected additional fees at time of pickup.

Drop off experience was horrendous. Unclear and unorganized when returning the car and keys.

If you’re supposed to open the desk at 8 o’clock they need to be there at 8 o’clock the other rental car the staff was there 20 minutes far ahead of time to be ready for customer

I rented a mustang(or equivalent) from Sanford to take to Daytona. I thought it would be fun for me and my teenage girls for a day and drive to New Smyrna for the day and then drive A1A. We got Kia and told no sports car available…sorry. The Kia smelled like cigarette smoke. I CC was charged an additional $200 that I didn’t know about. I called customer service. Sat on phone for some time. Betsy(nice enough, but difficult to understand) told me the $200 was a deposit and would be removed, fine( was not told this when car was picked up) she told me 10% could be taken off bill. I said, “unacceptable, I specifically got a sports car for a day, when I HADt transportation to get me from the airport to Daytona. This was the ONLY reason why I got the rental was for the sports car. For the experience with the girls! And now I have a regular car that smells like cigarette smoke. Now I swore she said she would take 50% off( but it definitely wasn’t 10% at this point ) and A voucher for three days of a rental car that she would send to my email for further use. I said this would be fine. I couldn’t get into my email at the time due to internet. The vouchers are for one way, which when coming to Daytona I always would need two way AND the vouchers are not even for the kind of car that I tried to rent in the first place! I at least deserve this! And the best part is that my invoice bill was $130.15. I drop off the car and my final bill is $130.15. I said to the lady, “ um, there was supposed to be a discount on my bill.” She states, there was 10% discount added. Well that would have made my bill $117.50 then since my initial total was $130.15. What else was added?!? I filled it with gas, nothing else should have been charged! AND she stated she was taking 50% off my bill! I am so exhausted, angry and disheartened by this whole experience. I feel completely snowballed. I’m just disgusted. Lisa Prien

The drop off was very disorganized, there were no room to park the car and no one was there to help

I did not like the treatment they gave us I was on vacation with my family in Orlando and it took 5 hours to give me the vehicle I paid for it in advance and it was a very bad treatment they did not comply with the delivery

Great service at pickup. Hard to read Avis signs in the dark at the airport in Naples.

Cannot believe how long it took to rent and return. Avis is still using dot matrix printers? I could hard,y read the contract. After entering information into the website, I still had to wait while they re-examined my credit card and drivers license. Then pickup location could not find the car....personnel had to got out and push the emergency button to locate car. Drop off was located inside the rear entrance to a mall...my gps could not find this location. Very difficult and not too customer friendly. Again, had to wait at return counter for “paperwork” to be processed. As opposed to Enterprise, Avis is in the dark ages. Are they still “trying harder.” Rental car companies need to use Enterprise as the standard to meet. Al Veeck