No car available- walked 30 minutes there and back. Waste of time.
Process was simple and smooth, and the car was FABULOUS!!!! Price was very good. I would rent from them again.
This was our second car that we had to pick up on our trip, they thoroughly went over the vehicle, took photos, and were very quick and efficient. Very friendly staff, took time to make conversation. Young guy who served us was very professional, and did an awesome job. We will definitely use this company again.!!! thanks for the 2022 Dodge Charger!!
Dear Sir my reservation has been cancelled upon Hertz solely decision why I’ve been charged. Please help and advise me with Your support to me as a user
Very good|Jul 2022
Only thing that could have been better is that I didn't know the insurance I purchased through Kayak didn't cover everything, since in California you also need a life-insurance policy for drivers. That added another ~$20, which isn't much, so it wasn't a big inconvenience, just would have been nice to know beforehand. Maybe I missed it in the print somewhere.
We booked a rental car for Friday March 18th and Thursday March 17th in the evening we received a call that they did not have any cars available! Incredibly frustrating! We were stranded at our hotel, our expectation was that if we reserved a car there would be a car for us.
No complaints at all. Staff was friendly and efficient. Rental car was as expected.
Enterprise at Anaheim on Katella were excellent
Staff was quick, efficient, friendly and accommodating. Great service overall!
Very good|Jun 2021
The roominess and smooth ride.
The price of gas at return. I was exhausted after a long drive home and decided to let them fill the tank. $6 a gallon! WOW, if I weren't so tired, I would have driven down the street where it was less than $5 a gallon. I'll NEVER make that mistake again!! And it was only a half tank and it cost over $40 to top it off.
Pickup person wasn't friendly, car seat was dirty. Drop off person in Palm springs was very nice however
Was refused service because of a glitch in their reservation system.
Very good|Mar 2022
when I checked in at PS airport the worker there processed me really fast but never asked if I wanted a printed receipt or one sent by e-mail. she sent it by e-mail without asking what my preference was
Great car. (With all the rental car challenges lately, I was especially happy with it.) Very good price, too, considering I dropped it off at a different location.
Staff friendly and helpful. I forgot the remote control of my garage inside the car, and they kept it for me.
Unprofessional stuff, badly equipped mechanics that don’t care about cars.