Cheap Car Rentals in Mar-Les, Santa Ana

I was charged for a tank of gas even though the car was brought back with a full tank. The attendant said he could not refund to my credit even though he was able to charge my credit card. He was very unprofessional. I told him he was stealing money. I will not rent from Hertz again and I will put a stop payment on charges.

I booked a full size SUV, a Nissan Rogue that would fit 6 people and 5 bags. I was given a mid size suv that would fit 4 and 1 bag. For one week that was unacceptable. They had no other vehicles than a mini van. I was given the mini can, but I had to pay an additional $20/day for the difference. It was not right.

Beware Hertz has 2 sites @ SNA/Orange County. We were lucky that airport Hertz able to override offsite Hertz reservation so we could simply drive away rental car instead paying for Uber rides to/from offsite Hertz. Rental car was very good.

Staff was quick, efficient, friendly and accommodating. Great service overall!

First, finding the location inside of the Hilton hotel was a bit confusing. Adding additional location info such as location inside Hilton hotel would be good for both Kayak and Enterprise communications. Once there, the agent at the desk went out of her way to find the vehicle that I was looking for. The reservation was for a Ford F150 or similar, the vehicle that was waiting for me was a Toyota Tacoma, a much smaller vehicle. The agent called many nearby locations and found the vehicle that I reserved. I know that was not an easy task as there is a nation-wide vehicle shortage