When I arrived they couldn’t find my confirmation number and had zero cars to rent so I had to go to another rental place and had to pay $600 for what they had! It was an expense I wasn’t prepared for to say the least. And the people at the enterprise counter were very rude and not helpful at all. I’ll never go through enterprise ever again.
9.2
Wonderful|Sep 2020
The staff were very friendly and more than happy to work with you. Being from out of state there were some difficulties but they were instrumental in making them easy to deal and smooth.
When I was looking through the car there were fries and pringles under the seat. I do think a little more transparency about fees and processes would have been nice, however, the fault is on both sides as I did not explicitly say I was from out of state when they called to confirm.
10.0
Wonderful|Aug 2022
Friendly staff made the experience extra nice
10.0
Wonderful|Aug 2022
Completely positive experience
10.0
Wonderful|Jul 2022
Used both Hertz and Budget in the last year and didn't get the vehicle grade I booked and was told, oh..sorry Enterprise just became my go-to. Exactly what I booked, at the time I booked, and a friendly employee who was awesome. Connor in Seattle office
Car was not washed. Parking was confusing. Rental was expensive. As usual did not get car I requested.
8.0
Very good|Sep 2022
Agent sometimes need to be flexible with customers I do not think I have to pay full day for extra 2 hours to keep the car if needed
10.0
Wonderful|Aug 2022
Easy pick-up and even easier return.
2.0
Poor|Dec 2022
Can you please they gave me an SUV in the middle of a winter storm warning with frozen washer fluid lines, not to mention once the lines unfroze after 4 hours of driving, I had to fill the washer fluid. That is crazy, not to mention VERY DANGEROUS!!!
10.0
Wonderful|Aug 2021
super friendly and great service!!
10.0
Wonderful|Aug 2021
Like: Easy website experience (via Costco). Kudos to the friendly staff at Avia (Kent location). Nice vehicles. Easy pickup and convenient drop box for after hours returns. Can be Better: Make it easier to find the nearby off airport options. The rental rates varied significantly between on-airport and nearby off-airport locations. Had to shop around to find the off airport rate.
Kayak had booked the car rental from a Seattle downtown location even though my search was from SeaTac airport . Hence my quoted price changed to a higher amount. Kayak search misrepresented the price of the rental
6.0
Okay|Sep 2017
Pushed a little to hard to upgrade for a higher price
6.4
Okay|Sep 2017
Ease of picking up car; cleanliness of car
I reported a nick in the paint at the back right. Turns out the tire was bad and had a flat on the way back. They told me to change it out and return it to the closest lot (airport). They weren't willing to give me a car to get back to the city without charging me the extra hours for dropping it off after hours. Changing the tire wasn't bad but the fact that they weren't willing to send anyone out was their first fault. It's the principle...
4.0
Mediocre|Aug 2017
My reservation was for a different location, i.e. Downtown Seattle. Even though I used the kayak app and put in pick up/drop off location as Seattle airport. Why should I have to take a taxi downtown to pick up my rental car? The receptionist at the desk found me a car to rent at the airport but it cost me more money. I would not recommend Kayak to a friend nor will I use it in the future.
10.0
Wonderful|Aug 2017
Great location.
2.0
Poor|Jul 2017
Being put into an alternative vehicle, at a price I had not agreed to.
Check out some of the best deals for car rentals in Phinney Ridge recently found.
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Phinney Ridge Car Rental FAQs
Typically, how long you can rent a car for depends on the inventory of the supplier. For Phinney Ridge however, it is certainly possible to rent a car for an entire month.