We waited to pick up our car for 30 minutes with no one even around. No on inside walmart knew how to get a hold of the person that was supposed ro be workinh for budget. There was a number posted to call, but it just rang the counter where no one was. The guy finally shows up.after 30 minutes, no apology for the wait, no actual talking at all, he handed us the papers to sign and the key and told us to go out and find the silver van. It was the rudest experience I can ever remember having. I will nevee remt from budget/avis at this location again!