Cheap Car Rentals in Springfield

The staff was nice. I was charged the wrong amount. I followed all the directions to drop off my paperwork and keys in a box because the location was closed when I arrived at the airport. Instead of being charged 87.09 I was charged 105 on my credit card. I have the original receipt and a picture of the mileage etc but have to take the time and hassle to dispute it with my credit card company

All is good very easy and fast atention

Be sure to talk through EVERY CHARGE. Even though I denied all additional offers, they tacked on an additional charge. And when I asked about the final total being nearly $150 over my reservation price, they said that was for the deposit that would be refunded back to my account after dropping off the vehicle. Little did I know, when I checked my CC account afterwards, price was nearly $350 over my reservation price. When I asked about it at the front desk, they said their hands were tied since I initialed the final price. But since I was given false information before initialing, I feel taken advantage of. Will be reporting this and asking for a refund of the additional funds. Very unprofessional.

Easy pickup and drop-off. Got a manager choice - Camaro - decent fuel mileage.

Simple and easy. The counter agent was very professional and efficient, the car was clean, full of gas and drove great. Drop off was unattended due to 5am arrival at airport! Super easy and highly recommend. BtW, the Hertz counter agent was a complete screwball and cost Hertz another rental.

They never answer the phone and the manager Jeff goes out of his way to be difficult to deal with.

Kayak was able to find a rental that matched my needs for a good price. The reservation system failed when Enterprise Rent-A-Car suggested a drop-off location that was permanently closed. The clerk at originating rental location, when trying to correct the problem, caused the rate to increase by an additional $200. Not cool.😠

Great car great service Excellent experience.

The price of renting a car has gone up since the pandemic. Just sticker shock!

I was able to rent the exact model of car I had reserved. Dustin was very helpful in explaining my options.

We paid to rent a standard size suv, it showed example Cherokee. When we got to Springfield airport and waited in line 30 minutes, she said they don't have Cherokee's at this location and gave us a Chevrolet Trax, which is a small suv, our family of 5 and suitcases would not fit in it. We went back into airport and she offered a Tahoe for $60 per day more. We finally got the Tahoe for $20 per day more. The way most car rentals do, when they can't provide you with what you rented they automatically upgrade to the next size rented. So disappointed that they don't keep there committment.

Couldn't have been easier and convenient

Everything was great, car was ready, quick check out. My only issue is with the way the car insurance was handled. I paid an amount through Kayak which I found out was through a third party, which if I had an accident I would have been responsible to pay for the repairs and then would have been reimbursed through the third party. I'm sure this was disclosed in the fine print, but seems manipulative. I ended up paying an additional amount through Hertz directly, which would cover all repairs had there been damage or an accident.

There were no vans on site when I arrive, the agent with National\Alamo inform my Enterprise agent that she had just gotten a van in. The van was washed and given to me. This was excellent merging of the three rental companies.

It was very convenient to have the cars available just outside the terminal, no shuttle busses, etc. I was surprised at the high mileage, over 50,000, but didnt have any operational problems. The van was very clean and comfortable for 5 people plus our luggage.