Cheap Car Rentals in Springfield

The female staff was too aggressive and unfriendly. Remember, service is fundamental to service.

Easy checkin and checkout. Agent was friendly.

I rented from "Payless" not Budget. Didn't care for the $200 refundable security deposit, but that's the way it is today. Vehicle (Toyota Corolla) was in excellent condition, good gas mileage and pick up.

They never answer the phone and the manager Jeff goes out of his way to be difficult to deal with.

Quick pick up; helpful, cheerful employee, close parking spot to pick up car - it couldn’t have been better!

No line at SGF Avis, while Alamo was backed up. Offered on line check in, had keys in 5 minutes. Free upgrade received. Saved $75 on a 4-day rental compared to "bargain" rental car companies. Pays to shop around and recheck/rebook as you get closer to pickup date.

Kayak was able to find a rental that matched my needs for a good price. The reservation system failed when Enterprise Rent-A-Car suggested a drop-off location that was permanently closed. The clerk at originating rental location, when trying to correct the problem, caused the rate to increase by an additional $200. Not cool.😠

Great car great service Excellent experience.

The price of renting a car has gone up since the pandemic. Just sticker shock!

We paid to rent a standard size suv, it showed example Cherokee. When we got to Springfield airport and waited in line 30 minutes, she said they don't have Cherokee's at this location and gave us a Chevrolet Trax, which is a small suv, our family of 5 and suitcases would not fit in it. We went back into airport and she offered a Tahoe for $60 per day more. We finally got the Tahoe for $20 per day more. The way most car rentals do, when they can't provide you with what you rented they automatically upgrade to the next size rented. So disappointed that they don't keep there committment.

Couldn't have been easier and convenient

I prepaid on Priceline/ Kayak for a Jeep Cherokee. However, Priceline did not send the payment voucher to the rental agency. Upon arrival I was told the SUV I reserved was not available and I could drive a minivan instead. The only other options we’re either too small for my needs or an expensive upgrade to a large pickup truck. The truck was nice, but it had not been washed, had ketchup on the back seat, had a used toothpick, used mask, and open chewing tobacco pouch in the center console. I then called Priceline/ Kayak to get a refund of the unused prepayment (I was charged, in full, at the counter). Priceline said it would research the issue for 10 days. I then get an email stating my request to “cancel” the reservation was denied because it had been used. Obviously, Priceline didn’t pay attention to my request for the unused prepayment to be returned and there is a complete lack of coordination between the rental company and Priceline. Overall, my experience with Priceline/ Kayak on this trip was horrible and a lesson to book direct. My experience with Payless was that the counter personnel were friendly but you don’t get what you reserve and the vehicle may be filthy.

There were no vans on site when I arrive, the agent with National\Alamo inform my Enterprise agent that she had just gotten a van in. The van was washed and given to me. This was excellent merging of the three rental companies.

It was very convenient to have the cars available just outside the terminal, no shuttle busses, etc. I was surprised at the high mileage, over 50,000, but didnt have any operational problems. The van was very clean and comfortable for 5 people plus our luggage.