Drop off was very easy once we found a location that was willing to help us. The Washington ave. Location in St. Louis was absolutely horrible and not willing to help us at all. We had reserved a van and they did not have any left once we arrived to pick it up.
We arrived at the Washington ave location in St. Louis and were told they didn’t have our van and it was our responsibility to find another location that had a van. Two minutes later the staff was helping another customer transfer their pickup to another location but couldn’t do the same for us?