Cheap Car Rentals in Tampa

Even thought I called a week, and again a day in advance to confirm reservation, I was told the morning of the rental that if I didn't arrive at the office when it opened, I could not be guaranteed a vehicle. The car that I was given smelled so terribly of disinfectant, we had to purchase bottles of vinegar to dissipate odors. We also had to leave windows open at night and wash all clothes that came in contact with seats and floors.

Awesome price! Car was a great value & great on gas!

Even thought I called a week, and again a day in advance to confirm reservation, I was told the morning of the rental that if I didn't arrive at the office when it opened, I could not be guaranteed a vehicle. The car that I was given smelled so terribly of disinfectant, we had to purchase bottles of vinegar to dissipate odors. We also had to leave windows open at night and wash all clothes that came in contact with seats and floors.

The check-in line was a tad long and took a bit longer than others (ie Hertz/Budget), but the friendly staff and quality of car was well worth the minor delay!

Simple and easy rental car experience.

The rep at the counter, Allen, was very helpful and made extra effort to get a map for me to get back to the baggage claim area once I got the truck. He gave me a sticky note with numbers on it to give to the other rep in the booth to pickup the car. Once I got down there, she was quickly able to provide the keys and let me know where the car was. I asked her if she had any paperwork for me as I had not signed anything with Allen. She asked if he told me the computer was down, but he had not said anything about that. I felt very uncomfortable about leaving in the car without any paperwork and I had to get back to the airport to pick up my 92 yr old father in law. The car was very clean and he looked in the glove compartment and saw an insurance document. I called my husband who had made the reservations for the car in January and prepaid for the rental. Allen said there was a security deposit of $400.00 which he put on my credit card and added a basic insurance coverage on but it didn’t sound like I had a choice to not get that since I have my own full coverage from home. He said I would get $200 -$250.00 credited back once the car was returned. All of this was quick but did cause me some concern after hearing that someone claiming to be Hertz car rental was found to be renting stollen cars and I was just praying the whole time I had the car not to get pulled over and gave the car impounded and be without a car.!!! The computer system was still down when I returned the car but the rep was very helpful and she was able to verify timely return and the car was in good condition. My suggestion would be to consider having a paper backup set of documents available for car rental clients when the system is down. Your call system down not allow your clients to contact a person with concerns like this and the only communication option was to send an email, which my husband did the day I picked up the car but he hasn’t heard a response as yet. Our confirmation number for the rental was 9916664973. Thank you.

I loved how simple, easy and affordable the process was. What could’ve been better? The location assigned to me on my reservation was different than the one that was showing in Enterprise’s system.

I didn’t get the type vehicle I requested. The one we requested needed an oil change. We struggle getting in and out of the van with a few of us hurting ourselves in the process. I did not enjoy the experience at all.

Great Customer Service! The kind lady in Tampa suggested I could move my pick up location to Winter Haven, which is where I was, saving me much money and time. Much appreciate this company!

Waited in line for over one hour. stood the entire time. 4 employees at the

There were literally hundreds of people in line because other rental car companies were out of cars. Thrifty agents were pleasant despite the crush of people, and a difficult situation went well. Amazing.

Waited in line for over one hour. stood the entire time. 4 employees at the

First of all when I ordered my car I asked for a car at the Tampa airport when I got my confirmation it’s a Fowler Road how was I supposed to know that Fowler Road wasn’t where the airport was. Later I Had asked to cancel which would be another $100 or to change it to the airport would be $400 so we went to pick it up on We had to get a ride there.Fowler Road and returned it that same day so the cost would only be the cost that was giving to me very disappointed in this whole system we returned the car the same time we picked it up so we would only have that charge I’ll never go to Hertz again I will tell all my friends and family never to go to Hertz again and it will also be on my twitter. Very disappointed. Wasted close to 3 hours of my holiday. Had to get a ride to pickup and return ride. Never will hertz be on my holiday use list. We are out $109 for a car we never used and gas money for someone to drive us and take us back we used Uber to get back to the airport another $44. Never again

Pleasant customer service no waiting car was available when I walked in. And check out the same all good on the front. Car seats where stained and dirty . I only had the car 3 hours Rate could of been better. Thank You

There were approximately 50 people in line in front of me. The line moved at a snails pace. They have a scan code while you are standing in line. I suppose it helped marginally. There really seems to be no good reason to have this situation in today's world. Getting everything done electronically is quite simple (only one other counter had a line (10 people). Oh...and of course they didn't have the small sport utility that I was supposed to get...but an Altima (which he tried to convince me was an upgrade..."but I won't charge you for it"). I'll be using any other rental company in the future.

Expensive.

What you order online versus what you get when you actually pick up your vehicle are 2 very different things. Then when you ask about getting a vehicle that’s to spec of what you ordered they try to charge you significantly more money. I won’t be renting from Ace again.

Staffing and time needed retrieve car was too long. Took 40 minutes to pick up the car. Drop off was very good.

Had reservation to pick up car at 2am. When I got to window to get it, they said it wouldnt be ready until 5

We booked through Priceline and we were supposed to get a jaguar and it was not available. Then the gentlemen was pushy with the additional products and especially paying for gas up front when we knew we were not going to use all of the gas. He was rude at the Tampa airport. He was not helpful. We literally were only driving from Tampa to Miami due to a flight cancellation and we stopped to use a restroom and our battery died. It was all a terrible experience and we feel we should be compensated for the stress, time and extra aggravation that we were caused. Thanks and have a great!

I had been unable to find cars at the last minute at the airport and this place came through for me