Everything was good but they get you with insurance
Be transparent when reserving cars for cheap then having to pay way more with insurance
I had a reservation at 11am. I was late getting into town and arrived around 12:30. The guy told me that my reservation was at 7am even though I showed my confirmation email that said 11am and he said they didn’t have a car for me. They didn’t even then suggest that there was an enterprise next door I walked there after looking it up myself and rented a car there instead.
Didn't take the car in Tijuana. Tried to overcharge massively.
Everyone was very nice, but because I don't speak Spanish and there were no English speakers there and the forms were in Spanish.....you get the idea.
I had to pay for an entire extra day because I didn't understand what I was being told. Really my fault because I was ina Spanish speaking country. However, they did say on the phone that there was an English speaker available.
They were very open and easy to talk to. Got us in and out quick.