My rental car got a flat tire when i arrived to return the car the payless representative said that i had paid over $100 of insurance technically for nothing and that it did not cover even a flat tire, also they said that the car had a scratch in the bottom of the bomber which there was no real damage to the vehicle. The car was returned in the same condition it was received except for the flat tire, they charged me $70.. for the tire and $150 for the scratch underneath the rear bumper (\which it was in the same condition when received) i am very disappointing in the way things were handled and if my insurance doesn't even cover a flat or even a supposed scratch then why do i even pay insurance coverage.
I want an explanation and an insurance police that states the insurance details. and my money back.