Cheap Car Rentals in Runnymede-Bloor West Village, Toronto

Hertz's staff at this branch are friendly people. The car was very clean and smelled good. The pick-up and drop-off process took just a few minutes.

The agents were excellent, they couldn’t have done any better. Although, they need more people. There was a problem in the car, lost 2 days of using it because the check engine light came on, called the road side assistance (make sure y’all get it, it helps really good when you need it) car needed to be towed as I wasn’t gonna drive an 1.5 hours back to the branch and missed my flight if something were to happen. Called Chloe, the agent helped hella quick. She offered and called a branch closest to where I was and had another car ready for me. Drove the car back to where I initially had the rental and spoke to another agent about the trouble, got refunded for the 2 days I missed using the car + the deposit back. Although there was an inconvenience, it wasn’t the agents fault, they helped out in the best way possible, and I was very happy. Great job!!!!

Hichaan and other staff were amazing, accommodating, friendly. Highly recommend!

Customer service was really great. Provided a free upgrade which we truly appreciated. But the car was a bit to big too navigate through Downtown parkades and traffic. Something for us to remember for the next time. Otherwise top knot just service!

It was not clear that my rental was not for anyone under 25. I could not go forward with the rental. Some kind of pop-up or more explicit warning would be helpful in the future.