Cheap Car Rentals in The Annex, Toronto

There shouldn't be an option to drop off a car after closing hours if the charge is for each 24hr period. (I.e. if the office closes at 4 that should be the latest possible drop off for that day). Providing a "choice" for later drop-off that same day is misleading, since you will be charged the same amount even if you drop off the car the next day before the 24hr period elapses (at least for Hertz). If I had known that was the case, I would have chosen an earlier drop-off (3:30 instead of 7) and saved an entire day in the price.

I did not receive the vehicle requested. I had booked an SUV (Toyota RAV) and got a Chrysler 300 instead. I confirmed my booking the day before prior to pick up, and was disappointed on the day of pick up they did not have the vehicle I requested. In fairness a partial refund should be issued for not living up to the agreement.

The car had terrible wheel calibration, which caused vibration and noise. The interior was dirty. The dropoff conditions were awful

Excellent vehicle, great experience, so expensive. Appreciate being able to drop off in another city but an equivalent vehicle with similar mileage is available for more time from Turo for half the price

When we came to pick up the car, no cars were available even though we had recieved confirmation on our booking. The people working there said they had been «too busy» to call us and let us know. I will never use this company again.

Owen at the front desk was super helpful and upgraded me for a great price!

Rude staff, also they charge extra 12$ for parking which doesn't make sense since you are not using their parking, just picking up the car and dropping it off. They could be more imaginative if they want to add hidden fees.

When I was providing my payment information to check the car out, the man at the front desk asked what time I would be back at. I said I should be back by 1:00pm. He then said that if I wanted to bring the car back later I was able to, as I had paid the car up until the next day. I thanked him for letting me know and so I brought the car back at 2:00pm. I just checked my credit card statement and was charged extra. When I called Budget a customer service representative (who was very helpful, his name was Julius) told me the reason why I was charged extra was for an overnight fee. I’m not too sure why I was charged this when the man at the front desk literally offered me to drop the car off later, as he said I had already paid for a full 24 hours. This is super misleading for extra money and I’m pretty disappointed. Thank goodness Julius was so understanding and offered a refund right away. Additionally, I had brought the car back originally at 1:30pm but one of the workers told me I had to leave and fill the tank up and bring the car back (which I was never told at the checkout either). I saw really bad reviews for this location but was hoping for the best. I will not be returning for future rentals.

It was top notch everything from service to product and execution but the price. They’ve gone up, understandably but looking into buying a car at these rates.

Problem wasn't with Enterprise it was with Kayak. There was no van available. Even after confirmation was sent Enterprise didn't have any available vans. Customer service at Kayak was "it's not our problem"

Pickoff and dropoff is very confusing. Please have clearer instructions on where to go. How to drop off, etc.

There was no ice scratcher in the car. In addition, pickup point as well as return point was only able to be found through other reviews.