Even though we showed up early, they did all that they could to accommodate us, despite having a limited number of cars available. Employees were very friendly. The car was very modern and nice.
There was a problem with our reservation. We booked 1 car from Vancouver to Whistler, and then another car 4 days later from Whistler to Vancouver. It however registered as 2 cars from Vancouver to Whistler, so we had to clear that up when picking up the first car. We booked a small car, but got a van. We however understand that the movement of Avis cars across the country don't always allow for the wanted type of car to be at the wanted location on the desired date. A van still worked out ok.