The check out guy was supposed to call hertz and activate the navigation. This was never done I had to pay for data on my phone every day AND it used up more than needed and I had to pay for extra at 10 bucks per day I think I should be compensated somehow
I filled the car with gas < 5km from the drop-off office; however, La Spezia office was closed from 11:30am - 2pm. I showed up at 1pm. Having no one to process the check-out, I left the keys in the box. Reviewing my bill, there’s a 70 Euro charge for fuel - despite my returning with a full tank.
Very good|Oct 2017
The guy who took the car helped me by calling the cab after we brought back the car.