Cheap Car Rentals in Victoria Intl Airport

The snow was really piled up near the driver's door which made it a bit difficult to get in when I picked the car up, aside from that, everything was smooth

The side mirrors were frozen solid and wouldn’t adjust. Blame the weather.

Extra charge to add a driver was not ideal.

Vehicle was the perfect fit for vacation needs

The Operations Manager, Arjun Dhingra, is one of the rudest and least helpful individuals I have dealt with. He acussed us of damaging a rental car and demanded we provide photos. Not only were we not instructed to take photos of the car, we did not have a walk around with any of their staff. Most importantly, there was absolutely no damage with the car. When this was brought up with Arjun Dhingra, he became needlessly condescending and rude. I will certainly never rent from Hertz, and cannot say anything good about their staff. Just absolutely rude, fraudulent, disgusting people who ought to consider changing careers.

The customer service has been very nice to me. Easy Pick-Up and easy return. Thanks!

Very friendly person talked to at the end of getting return. Didn’t realize we had usd pricing when booked for

Excellent customer service. Nice car. Good price.

Budget did a bait and switch trying to rent me a small compact car when I had booked a compact suv. Had correct paperwork. They refused to honour the reservation wanting to charge me the same amount for a tiny car. I then rented a full size suv from National Car rental for $15 more instead!

Nothing really

Our vehicle was certainly adequate and we had no big problems because of it. It was much smaller than I had expected it to be (basically a car with a hatchback). Previous mid-size SUV rentals have been larger. We were advised that the brakes screeched when first starting out in the day - and they certainly did. The hatch also did not raise all the way, which meant my tall husband got some nasty knocks on the head when putting things in and out of that area. The hatch also did not close from the button on rear of vehicle - it had to be closed from the key fob. Thankfully it had AWD as we ran into unseasonably snowy roads during our stay. It was adequately clean, although whoever wiped it out must have had a dirty cloth. We had no problems and it was suitable for us - but have never rented a vehicle before with things not working and was much lower to ground than expected (Ford Escape).

I rented a compact suv but they refused to rent me one even though I had the paperwork that said so. They tried a bait and switch trying to rent me a compact car. They wanted to rent me a full size suv at a much higher rate.

Everything was easy. Pick-up and drop off. Very efficient.

The staff were consistently helpful, the service was prompt. The pick-up was smooth and the drop-off went seamlessly! Customer service at its best! Thanks, Gerald and Justin!

We booker it online and everything was set. We landed in Victoria, we called the number to take the shuttle to get to the office to pick up the car. No one would pick up. 20 mins later someone finally did and informed us that unfortunately they dont have any cars left so the reservation is cancelled. We didnt reveive any info about this, we were left at the airport scramblimg to find a car rental that can help us, but everyone was sold out. When we found a car available, it cost us more than it should with similar type of car because we tried to book on the spot. This is very poor customer service with Alamo, i understand that things happen but communicating this to us even through email ahead of time would’ve helped us go for a plan B. But telling us that they dont have any cars left after we’ve booked way ahead of time and told us the news the moment we’re trying to pick up the car is totally wrong. I’ve travelled a lot and dealt with car rentals all the time and this is by far the worse experience i’ve had, will never book Alamo again.

The car had the tank empty and I had to fill it up