Cheap Car Rentals in Poiciana Park II, West Palm Beach

I rented the car for my wife, who was traveling with our 2 kids. SixT was not the lowest price mini-van. However the Kayak site said the car would be available at the airport, while all the other rental places said "shuttle". I was disappointed that my wife had to get on a shuttle with 2 little kids. Also, I was quoted a price of $152. Just last week I rented with Alamo and they gave us car-seats. This time, we had to pay $30 each for car seats. This will be the last time I rent from SixT.

easier checkin

I strongly suggest you rent at a more reputable company. If you do rent here, which is understandable because they are so cheap, please be very careful. Make sure you have the time to get to their far off airport location, to deal with their lack of staff or service. Make sure you are ok renting a beat up car that is likely 10 years old. And finally make sure you cover yourself with copious notes and photos because their business model seems to be to get damaged cars and then blame people for damage that was clearly already there. I guess that's how they make their extra money?

The odor in the vehicle was horrendous.

We had to wait over an hour for our car to be ready. Our flight was an hour delayed already and then to have to wait for an extra hour for a car that reserved for 2 hours prior is very disappointing. They washed it and gave it to us dripping wet so once the drops dry we weren’t able to see out of the windows well and had to wash them ourselves. The pick up process was very disappointing.

After waiting in line for over an hour to get an agent, we were told to go outside and our car would be ready in 15-20 minutes. How would we get our car? We were supposed to look for the model and color of the car and it would have its flashers on. Well there were several other people waiting. We finally saw what we thought was our car and no one else was claiming it so we decided to take it. At that point, we saw the agent who helped us (apparently they were extremely short on help and the agents were doing everything including bringing cars out to the customers). We showed the agent our receipt and pointed to the car and he said that was our car. Our receipt did not have a clearly defined license number so we couldn’t confirm. When we got inside, we realized that the car’s mileage did not match our receipt. We had already loaded the car and were exhausted at that point after traveling all day and then waiting for a car. But I thought we should double check because it just didn’t seem right. My husband went back inside and asked the agent a second time if that was our car and he said yes. When we get to the exit gate, our paperwork did not match the car we were in and had to go back to the lot. As it turned out, we ordered a full size car and the one we had was an intermediate. But, it only had 8k mileage whereas the full size car we were supposed to get had 43k. My husband went back inside and asked if we could jut keep the car we had. They changed the paperwork and off we went. Our flight landed at 4:30 and we were leaving with our car at 7:45 so it was now dark. After we got on 95, I noticed what looked like a small hole/crack in the windshield. At that point we were not going back again. We called Budget the next morning to report the damaged windshield and also that we paid for a full size and got an intermediate due to the debacle at the agency. They gave us a $100 credit. But we ended up driving a smaller car than we wanted for two weeks not to mention the frustration with the whole process.

I was impressed by Alamo’s staff - very efficient and courteous and helpful. Checking in and checking out was easy.

Did not realize until we got to FL that our rental was off-site of the airport. Hertz agent at airport told us we needed to get a taxi to pick up car. No problem. We got our car, a Mission, roomy enough for my husband to get in and out of. Drop off was easy and they called a taxi for us.

Customer Service was very good at this location.

I waited in line for 1.5 hours to get my car. The agent handed me an envelope with no contact in it. I got to the gate and had to go back. He said he emailed it, which I never got. He did not tell me he was emailing something I need to get off the lot. Even if I had gotten it, what was I supposed to do—boot up my laptop at the gate and hand it to the booth? I will NEVER rent from Payless or Budget at this location again.

I liked the price, however it is confusing that we dealt only with Budget RAC staff.

The agent who served us was wonderful. He was friendly, polite, accommodating and very knowledgeable. He was the only agent on duty, had a line forming, and took the time to greet each person and say that he would be with them shortly. Excellent customer service. The interior could have been a little cleaner and the interior windshield had spray stains on it that impacted our vision at night. All in all, great experience.

Everything was fine. Staff just could have been friendlier, more helpful and explain things better. Kind of felt like I was bothering everyone being there. Ha

Windows and mirrors were not clean.

Nothing Great value, great service. Easy pick up (15 minutes max) easy drop off (literally 2 minutes) Awesome value all around

Loved the car. Rav 4 was comfortable, easy to operate, clean, spacious and it ended up being an upgrade for me. Check out was lengthy. It was around 8 pm at PBI. There was a considerable wait as there were several people waiting in line to get cars. It was confusing because the paperwork was processed in the Enterprise office and there was no signage to indicate this. The National office was right there but was closed. Check in was very easy and quick.