How do most travelers feel about Air China?

Cheapflights users who travel with Air China (a popular airline from Hanoi to New York) have rated them a 8.0/10. This rating comes from 139 reviews. If you are looking to travel HAN-NYC, search your dates above.

Fly Air China from HAN to New York

HAN — NYC

4 Jun — 11 Jun1

Round-trip

1 adult

Economy

Sun 4/6

Sun 11/6

Cheapflights users flying from Hanoi to New York on Air China typically fly into New York John F Kennedy Intl and depart from Hanoi Noibai. Select your dates above for pricing.

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See what others are saying about Air China

Air China

6.9

Okay

1,322 reviews

Check prices

Overview

Recent reviews

6.0

Okay|Dec 2017

Cheap rate

Service

3.3

Poor|Dec 2019

Air China Service was horrible. I missed my flight due to an accident and when I got to the airport they were rude, and did not try to give me a solution. I had no money and I did not speak the language and the only solution they gave me was to call costumer service with the coins I have left. I will never fly with Air China again and I hope the rest of the people do the same. Horrible horrible experience.

6.0

Okay|Dec 2017

Same

2.0

Poor|Mar 2018

I disliked their judgement decision because I have entered India in the past by land and was eligible for a tourist visa with a proper USA passport..The judgement of the staff at the airport was related to ,You do not have a visa now you can not got on the plane.I explained as a tourist I can get one when I arrive at customs India as a tourist entering Indian .The staff had a meeting taking an hour or more and the flight time was approaching I begin to worry, they continued to stone wall me and then stated you cannot get on the plane and the airline will not refund your ticket price.you are at fault no visa a visa is required to get on the plane .I was sad I had to sleep at the airport got a hostel iin a m

2.6

Poor|Jul 2019

1. I am not sure if your crew members could speak English or not. I didn’t understand what they were talking about or what was happening. 2. The plane took off under extreme thunderstorm. I am not sure if this was safe to do so but the plane was extremely bumpy, going down rapidly for about 30 minutes. The whole cabin was then in chaos. People started turning up, crying and writing last words. However, your crew members GAVE NO INSTRUCTIONS, BROADCASTING OR UPDATES ON WHATS GOING ON. What they did was mocking around with each other in Cantonese. 3. This would be my last time travel with you - I was your loyal customer since student time. But after this awful experience I chose not to go with you anymore.

7.6

Good|May 2019

The seating wasnt very comfortable

The food wasn’t that great and the seating was old.

3.3

Poor|Dec 2019

9.0

Wonderful|May 2019

The seating was very comfortable

The food wasn’t that great, normally in premium economy you get the same food business class. But even compared to economy the foods was not good enough.

1 out of 441

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